Bosch SMS53A12GB not heating water

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  • #100181
    stimpy123
    Participant

    I’ve done some reading on this great forum (wish the service manuals were available from Bosch!).

    So the issue is it doesn’t heat the water, on any Eco, Intensive or anything setting. There are no fault codes or Error codes. Cycles seem to take longer. Reluctant to let this one end up in another pile of scrap white goods! [IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”src”:”https://www.ukwhitegoods.co.uk/forums/core/core/images/smilies/icon_eek.gif”}[/IMG2]

    I’ve replaced both relays on the control board, there is one on the Live and one on the Neutral. Inside one of the old relays the contacts were “sooty”, so I assumed that was the issue, but it wasn’t.

    The element measures at 20ohms which seems fine.

    I measured 3 small grey wires going to the heater assembly, which I assume are NTCs and got 12.5K and 12.5K from the outside pins to the centre – again this looks fine.

    I actually unplugged the grey wires to the NTCs, and got an E11 code when it went to drain.

    Is there any other reason it won’t heat? Some other sensor? There are no fault codes.The control board looked fine, no water marks, no damage, no burns.

    #479624
    stimpy123
    Participant

    Further testing:

    On the control board I checked the circuitry around these heater relays. They are not being turned on. Each one has its own MOSFET which is driven by the Microcontroller. Neither output from the Microcontroller seems to be signalling to turn the heater on. I can’t believe both outputs would be faulty so it must be some sensor input. I can only think of NTCs, Water flow, salt, rinse aid, and turbidity sensor.

    I’ve put it all back together and stuck it on a Speed Perfect Eco cycle – one of the ones we usually use. I’ve opened it half way and the water in the bottom is cold but I can feel heat from the top.

    Found these two useful posts but I need to be sure before buying spares

    https://www.ukwhitegoods.co.uk/forum…-in-some-modes

    https://www.ukwhitegoods.co.uk/forums/forum/public-support-forums/help-and-support/dishwasher-help-forum/91451-smv53m00gb-21-not-heating-water

    #479625
    stimpy123
    Participant

    Did another run last night, on the intensive setting. Opened it about 20 minutes in and it was cold water. however, left it another hour or so and tons of hot water and steam.

    I’ll do another run on the Eco setting this evening. I wonder if it is the turbidity sensor, perhaps this is preventing the normal hot water cycle near the start of the wash. Wish there was a flow chart or something to follow to know what and when it would be doing each task! :rolleyes:

    #479626
    electrofix
    Moderator

    some dishwashers do cold rinses so to avoid confusion do a quick wash (no pre wash) and listen for the detergent container to open. once that activates then it should heat at that point

    Dave

    #479627
    stimpy123
    Participant

    Still problems, it seems like it sometimes gets warm. Once it got hot but that was on intensive + intensive zone, and I tried that again and it didn’t work so well this time.

    I’ve found some test mode or something, by holding down the “ECO” and “QUICK” button, then switching it on it comes up with “P0”. I press the ECO button and it seems to cycle from Error Codes, E08 but they could be really old codes? Not sure how to clear them.

    E08 suggest no water in the heater, this might be it?

    #479628
    stimpy123
    Participant

    I found that pressing “INTENSIVE” cycles from the P options (programs?) and each one does something. One lit up all the lights and tests all the buttons.

    I’ve cleared the E08 code and now I’ll run it again! Maybe its just a blockage somewhere.

    #479629
    stimpy123
    Participant

    I noticed while testing and don’t believe the top “spinner” is getting any water. I put a saucepan inside on the top rack and it got a couple of drips in it after a full cycle.

    Perhaps the circulation pump is at fault? There is water coming out the middle and bottom spinner. Don’t want to sink £150 on a new motor pump/heater block without knowing for sure.

    #479630
    electrofix
    Moderator

    the water distrubuter may be faulty or the timer is not telling it to move

    https://www.bosch-home.co.uk/store/00649568

    Dave

    #479631
    stimpy123
    Participant

    Right I think I’ve found it! E08 Codes had come back again.

    I found that when opening the door quickly, none of the spinners were spinning. I took the bottom spinner off, and only got about 2-3″ of water fountain when opening the door quickly. I then thought perhaps the impeller had come away on the circulation pump after reading a post on here about “low water pressure on spinners”.
    https://www.ukwhitegoods.co.uk/forums/forum/public-support-forums/help-and-support/dishwasher-help-forum/17564-bosch-dishwasher-low-water-pressure-in-spray-arms
    Managed to wiggle the heater/pump unit off without removing the base of the dish washer. Sure enough, it had come apart.

    So , found the complete heat pump unit on ebay, genuine part for around £60. But…
    Can just the impeller be replaced? I can’t see how you remove it as there is a nut on top, but nothing to stop the shaft rotating. Seems daft to replace the whole thing when just one small plastic part failed. Or I could try epoxy araldite glue but not sure if that would hold up to the heat cycles.

    #479632
    electrofix
    Moderator

    make sure you have the correct motor for your model as they differ
    i cant look up correct one as your Enr is incomplete

    Dave

    #479633
    stimpy123
    Participant

    Its a SMS53A12GB / 55

    I’ve glued it with epoxy so I might just see how it goes. I roughed up the surface first.

    #479634
    electrofix
    Moderator

    I dont know with those motors but a lot of impellers are screwed on with a left hand thread

    Dave

    #479635
    stimpy123
    Participant

    I have no idea how that impeller stays in there, perhaps it latchs in somehow? It’s impossible to hold the shaft/magnets/stator. That part of the motor is designed to be wet while the windings are on the outside of the plastic housing.

    Anyway, I glued it back together then found the motor so hard to press back together. It snaps together 4 four plastic latches, and they sort of broke when taking the thing apart, brittle or just perhaps not designed to be opened. I had to use G-clamps on the body to help squash the large round seal enough to get the latchs to clip back in place, one by one. I then wedged some plastic in to stop the latchs coming un-done (the retainer was the part that snapped).

    Wrestled it back in with a bit of fairly liquid to help slide the pipes on. Used a Jubilee clip (20-32mm from memory) to replace the one time use part that came off.

    And it all works!

    So the important bits from anyone else seeing this is realising that not all error codes are shown on the display, you have to access the Test Mode to display them. And that an E08 means something more along the lines of “insufficient flow through the heater”. I should have noticed the spinners were not spinning as well too.

    Good stuff! :D:D:D

    #479636
    electrofix
    Moderator

    looking at the impellor it should be a left thread

    the nut would have been used for assembly of the impellor on the rotor before its inserted in the housing. the chances also it may have been bonded on so may be difficult to remove but i have not tried

    glad you sorted it

    Dave

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