General Advice On Washing Machine Stains

To understand where stains that are on your laundry are coming from and what is actually causing them you first have to understand a little bit about how a washing machine is constructed and, what from to eliminate many possibilities. However the upshot of this is that your washing machine cannot…

Washing Woolen And Delicate Items

We often get reports from customers of washing machines and washer dryers shrinking items that are wool, delicate or wool mix items of clothing and, as is often the case, the washing machine gets blamed for the damage when in most cases there is nothing wrong with the machine at all.  Lots o…

Glasses And China Not Dry In Dishwasher

  Appearance At the end of the cycle in the dishwasher items are left with drops or a thin film of water on them. Please note that glasses or cups and mugs with any form of indentation in them will almost always have some water in those dips and nothing can be done about this. This prob…

Soap Residue And Undissolved Dishwasher Tablets

  Appearance Undissolved detergent remains in the soap dispenser, the bottom of the dishwasher or is found in the sump. Although in rare circumstances this can be caused by a couple of notable faults on your dishwasher such as the dishwasher not heating correctly or a fault with the mai…

White Film Inside A Dishwasher

  Appearance White spots or an overall white film is left on the interior of the dishwasher after the dishwasher wash cycle is completed. In particular, in the case of limescale, the element in white and may show signs of calcium build up on it. The film is not readily soluble in water …

Dishwasher Overfoaming – Too Much Foam

    Appearance Foam flows through the dishwasher door seal during the wash cycle or the machine stops during the cycle. The foam cut-out or overfill sensor can be activated where fitted. There is foam remaining in the dishwasher once the cycle is complete. This problem is not usual…

Damage To Plate Rims In A Dishwasher

    Appearance Gold or silver pattern around the rim of cups or plates becomes worn, chipped or damaged. This is not a fault with the dishwasher itself and no repair or service visit can resolve the issue Usually the result of: Allowing the rim to come into contact with the basket …

Dishwasher Scratch Marks On China

  Appearance Grey or black coloured marks are visible on the surface of plates or the bottom of cups and mugs. The is not a fault in your dishwasher and no repair or service will resolve this issue Please refer to the notes below on how to avoid this problem. Usually the result of: Cutl…