What is the name of this diagnostic socket on the rear of Samsung Washing Machines? Home › Forums › Public Support Forums › Help And Support › Washing Machine Help Forum › What is the name of this diagnostic socket on the rear of Samsung Washing Machines? This topic has 3 replies, 2 voices, and was last updated 3 years, 12 months ago by andyr12345. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts April 8, 2022 at 3:56 pm #100722 andyr12345Participant What is the name of the Diagnostic Interface that Samsung use and the required Hardware and Software needed please on their range of washing machines. https://andyrobus.files.wordpress.com/2022/04/samsung-washing-machine-diagnostic-connector.jpg April 25, 2022 at 4:41 am #481897 GokhkParticipant Doubt you could get the software tbh so not sure anyone here can advise best you could hope is ask a authorised samsung repair shop , give them a call August 18, 2022 at 9:30 pm #481898 andyr12345Participant Update August 2022: – only just found out what it is . Its to be used with a special samsung diagnostic service cable that plugs into a phone: https://hosting.photobucket.com/images/x361/Andyr_45/hass_cable_clip(2).jpg and the software is called Home Appliance Smart Service app – (only an approved Samsung engineer can order and get login details for it though) It is used to diagnose faults on the washing machine and faulty components. August 18, 2022 at 9:33 pm #481899 andyr12345Participant Author Posts Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In