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Many years ago I had many weird and wonderful people enter my shop over the years, most were very welcome, others? ..not so!
Salesman were my favourite distraction from the ‘norm’ and those customers that knew it all, that simply wanted a spare part for their washing machine etc. etc.
So, concealed under the counter I had a spray can of ‘bullsh*t’. Every time someone came to me ‘giving out a load’ I simply reached under the counter and placed it on top for all to see. Salesman were a treat for this type of treatment, once they read the label, they knew where I was coming from. 8)
That was long ago and the can has since vanished 😥 But the good news is that cans are still available for those very ‘special’ customers that may visit your shop 😀
:rotl:
Re: Essential stockholding for shopkeepers
Martin wrote:
Salesman were a treat for this type of treatment, once they read the label, they knew where I was coming from. 8)
Shopkeeper 1 salesman 0 😀 :rotl:Don
Re: Essential stockholding for shopkeepers
Ive just got signs behind the counter tell customers how to conduct themselves. 😀
My favourite is the one that says ‘No bartering!’ in English and in Punjabi.
I think the problem with specialist shops, is that you get specialist customers. My shop is like the shop from ‘Little Britain’. I laugh so hard at that. If a customer asks for something stupid, I go to the back door and shout ‘Margaret?….Margaret?’
Re: Essential stockholding for shopkeepers
Goatboy wrote: ‘Margaret?….Margaret?’
Very good!…duck if she comes in wealding her handbag :rotfl:
Re: Essential stockholding for shopkeepers
we get days that one of my staff call ding bat day
when every ding bat in the area walks into my shop
many is the time when i look around to find all the staff have dissappeared only to look around towards the door to find a local ding bat heading my way
😆
Re: Essential stockholding for shopkeepers
Bill wrote:where can I get hold a can? please
Re: Essential stockholding for shopkeepers
I’ve just had a lovely, elderly gentleman in the shop.
He was holding in his hand a Zanussi W/D door seal with a spout. ‘How much is one of these, and is it hard to fit?’
I said ‘It’s a pretty complicated job actually.’
It turns out, he’s house-sitting for his son who is on holiday, and he’s decided to change the door seal because it’s a little dirty. 😕 There’s absolutly nothing wrong with the seal. Poor Git!!! I told him to go and try putting the old one back on, and gave him some instructions.
I think Zanussi should have put a warning sticker near the door on those machines….
‘DON’T CHANGE THE DOOR SEAL BECAUSE IT’S A LITTLE DIRTY. IT’S A B#####D TO FIT!’
I wonder if he’ll be back soon.
Re: Essential stockholding for shopkeepers
Always consider selling a customer what they come in to buy, after all the customer is always right. If he wants a new Door Seal because the old one is dirty, sell him a new CLEAN one 😀
Then advise him they are a lot tricker to fit than to remove but for a modest fee you can send one of your engineers round to fit it.
It’s a win win situation. :lol2:
For example :Nobody walks into and out of D-C’s corner shop without buying let me tell you :rotfl:
Re: Essential stockholding for shopkeepers
What about the Servis/Indesit owners that come in with a undamaged belt?
‘Everytime I put the belt back on it throws it off again. It must have streched!’
Do you sell them a new belt even though the shaft is broken, and a new belt won’t make any difference?
I think each indivisual case must be judged accordingly.
I thought the old git yesterday would have an easier time refitting the more supple old seal. And when he realises what a favour I did him, he’ll give me more business. Or maybe he just when to another shop and bought a seal. 😕
Re: Essential stockholding for shopkeepers
That’s an age old problem with selling spares.
I tend to tell them if there’s nothing wrong with the old part, quite often though this leads to the customer badgering you for advice on what the problem may be……
Vicious circle 😕
As you say, each customer has to be treated on their own merit IMO, and quite a few customers go away from my “corner shop” without spending anything Martin 😀
Dave.
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