Hisense EDQY1014EVJM-GB washing machine

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  • #101396
    dunston
    Participant

    Don’t have any experience repairing Hisense appliances.
    Customer reported a F10 error. He moved it from one house to another.
    We checked the plumbing that’s OK.
    Now it fills but will not turn and on spin program it will empty but not spin.
    The customer said a F08 error was also in the display.
    It is a washer dryer with a inverter motor.

    #484595
    kwatt
    Keymaster

    EDQY1014EVJM doesn’t appear to be a valid model number, is there an ART number on it? WDQY1014EVJM is valid but there are multiple versions.

    But, as follows for that, I’ll presume most Hisense models will be the same.
    [TABLE=”cellpadding: 0, cellspacing: 0″]
    [TR]
    [TD] [TABLE=”cellpadding: 0, cellspacing: 0″]
    [TR]
    [TD]Error code[/TD]
    [TD] [/TD]
    [/TR]
    [/TABLE]
    [/TD]
    [TD] [TABLE=”cellpadding: 0, cellspacing: 0″]
    [TR]
    [TD]Problem[/TD]
    [TD] [/TD]
    [/TR]
    [/TABLE]
    [/TD]
    [TD] [TABLE=”cellpadding: 0, cellspacing: 0″]
    [TR]
    [TD]Cause or remedy[/TD]
    [TD] [/TD]
    [/TR]
    [/TABLE]
    [/TD]
    [TD] [TABLE=”cellpadding: 0, cellspacing: 0″]
    [TR]
    [TD]Process (service technician)[/TD]
    [TD] [/TD]
    [/TR]
    [/TABLE]
    [/TD]
    [/TR]
    [TR]
    [TD]F1[/TD]
    [TD]F1 on display.[/TD]
    [TD]• Water level is not reached.
    • The water level is controlled at all times during the process of filling the appliance.
    • If the washing level is not reached after 15 minutes, an error is displayed.
    • In case that appliance detects that the water leves is not 0, the pump is activated. In case that error is still present after the draining, error is displayed. F01.
    # Press the Start / Pause button.
    # Water tap.
    # Clean the filter on the inlet valve and inlet hose.
    # Check if appliance is leaking.[/TD]
    [TD]• Check pressure, water flow.
    •Electro valve.
    •Pressure sensor.[/TD]
    [/TR]
    [TR]
    [TD]F02[/TD]
    [TD]F02 on display.[/TD]
    [TD]• Overflow.
    • An error occurs when the level sensor detects to high level of water.
    • The pump is activated.
    # Press the Start / Pause button.[/TD]
    [TD]•Pump.
    •Electro valve.
    •Pressure sensor.[/TD]
    [/TR]
    [TR]
    [TD]F03[/TD]
    [TD]F03 on display.[/TD]
    [TD]•No draining.
    • In case that appliance detects that the water leves is not 0, the pump is activated. In case that error is still present after the draining, error is displayed. F03.
    # Press the Start / Pause button.
    # Clean the filter.
    # Check wall siphon, clean it.
    # Check the pump turbine, clean it.[/TD]
    [TD]•Pump.
    •Electro valve.
    •Pressure sensor.[/TD]
    [/TR]
    [TR]
    [TD]F04[/TD]
    [TD]F04 on display.[/TD]
    [TD]• The water temperature is not reached.
    • Heater fault.
    • An error occurs if the water temperature does not change by 3 ° C within 15 minutes.
    # Check water heating (during washing cycle touch the door glass with hand); if water is cold, heater shall be replaced.[/TD]
    [TD]•Heater.
    •NTC sensor.
    •Control unit. [/TD]
    [/TR]
    [TR]
    [TD]F05[/TD]
    [TD]F05 on display.[/TD]
    [TD]• Temperature sensor in short circuit.[/TD]
    [TD]•NTC sensor.[/TD]
    [/TR]
    [TR]
    [TD]F06[/TD]
    [TD]F06 on display.[/TD]
    [TD]• Motor spinning error.
    • In case, that the speed in the phase of spinning is 0 in the event of 2 seconds, appliance repeat the process..
    • After six unsuccessful trials, an error is displayed.
    • In case that the motor speed can not be measured or it is less than 20 rpm, error is displayed.[/TD]
    [TD]•Motor.
    •Power motor control unit.[/TD]
    [/TR]
    [TR]
    [TD]F07[/TD]
    [TD]F07 on display.[/TD]
    [TD]• Motor power supply unit temperature is to high.
    • In the case of an inverter motor, the error is indicated when the temperature of the power supply unit is higher than 125 ° C.
    • In case of universal motor, error occurs when the measured speed is greater thant the set speed..[/TD]
    [TD]•Power motor control unit.[/TD]
    [/TR]
    [TR]
    [TD]F08[/TD]
    [TD]F08 on display.[/TD]
    [TD]• Motor overcurrent.
    • An error occurs if the motor current exceeds 8A.[/TD]
    [TD]• Motor spinning error.
    •Power motor control unit.[/TD]
    [/TR]
    [TR]
    [TD]F09[/TD]
    [TD]F09 on display.[/TD]
    [TD]• Incorrect main voltage.
    • The mains voltage is not in the range (less than 200V or more than 400V).
    # Check the voltage level.[/TD]
    [TD]•Voltage level.
    •Control unit.[/TD]
    [/TR]
    [TR]
    [TD]F10[/TD]
    [TD]F10 on display.[/TD]
    [TD]• Motor current lost.
    • In case there is no current through the motor winding after 4 seconds, an error is displayed.[/TD]
    [TD]•Motor.
    •Power motor control unit.[/TD]
    [/TR]
    [/TABLE]


    K.

    #484596
    dunston
    Participant

    Thanks kwatt. typo error. Fat fingers.
    WDQY1014EVJM-GB
    WD254 WDQY1014EVJM-GB
    1WJ100328VOWWD254120079
    no ART number

    #484597
    kwatt
    Keymaster

    Yeah, that’s the fault codes for it then.

    K.

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