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Hi Everyone , I have the Error code E10 06 on a Neff steam microwave and I need to know how to clear the error log in the Eeprom in order to continue fault finding , someone kindly sent me a screen shot relating to this error code but it seems that if the magnatron has failed to start 3 times then the oven locks out and will do nothing until the stored error codes in the Eeprom have been deleted . Michael Dranfield. Digifix Ltd.
have dug around and cant find anything
Anyone got any contact with Neff to try and find out or anyone at Neff we could phone who may help
Dave
OK I had another look on the internet and it seems to be called the” Service Test Mode” A neff instruction book for some other model suggests this can be activated by a button press combination , it even says the customer may activate this accidentally so its either a combination of sequential button presses or press and hold down certain buttons at the same time , time to start pressing buttons to see If I can find it by accident .
Michael Dranfield.
Digifix Ltd.Many thanks to everyone who replied , I now have the full service info but im not at work today so wont be able to read through this until tomorrow and I will of course update this post as soon as I have repaired the unit .
Michael Dranfield.
Digifix Ltd.Follow up on this microwave , so the problem turned out to be the magnatron 2M261-M32 but its not just a simple matter of fitting a new one as it still wont work.
The Eeprom on the main pcb counts how many times the microwave has failed to start normally and when the error count get to 8 the whole unit locks out and wont do anything , the procedure is to call up the error log and check all the stored codes , this tells you where the problem lies , then when you have replaced the faulty component you have to erase the stored codes in Eeprom B ,if you dont clear the stored error codes the oven still wont do anything even after replacing parts .
Michael Dranfield.
Digifix Ltd
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