- This topic has 1 reply, 2 voices, and was last updated 2 years, 8 months ago by
.
-
Posts
-
Our 5yr old zanussi has started leaving small holes in clothes – some are circular, others are more of a slit shape.
I have run my hand around inside to find sharp bits and there’s nothing. Anything else I should try? I could call an engineer, but not sure what they would do?
I’m open to the possibility that something else has caused it! This has affected mostly synthetics, so I don’t think moths to blame. I read somewhere it could be silverfish?!
Slightly desperate as clothes are being trashed and we need to do laundry! Thanks.
PS – i have read the articles re causes on this site. The items that got damaged yesterday were on the correct cycle, and machine was only half full.
Hi. You do not give the Zanussi`s model and nor the product code beginning with a 9 so I`ll the possibilities in general terms – no problem.
If the machine was noisy on spin = a rumbling noise I`d presume you would mention that because you cannot fail to not notice it- that would be duff bearings causing the drum to drop / revolve like a buckled bicycle wheel that would cause the clothes hole / tearing problem OR the spider arm/s are cracked.*****
If you are 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure that the drum feels smooth with no distorted raised holes, also with no damage to the paddles, no scrapping noises on drum revolving (bra wire under the drum) then you are left with the gap between the very front of the drum and the back of the door seal and some Zanussi`s models are well known for this gap to increase! Nothing of course actually physically shrinks but what does happen is the door seal`s moulding, where it meets the drum, droops away = an enlarged gap between the two i.e. the drum and door seal by about .5 to 1cm. This is by far your most likely fault. If so you would need a new door seal.
***** since your Zanussi is circ 5 years old it most likely got a sealed tank where changing bearings / spider supports / drum can not be replaced only the whole plastic tank unit (typically 160 to 200 quid and you would be advised to change the door seal at the same time). However, there was 1 or maybe a couple of Zanussi`s that were made in Thailand ( and I cannot remember the model number) that tank units can be dismantled and parts replaced, though whether the parts are available and how much (common sense would tell you a damaged drum would not be cheap) is without model numbers a pure and usually a pretty hopeless guess and I have a feeling they would be older than 5 years anyway but thought I`d mention it none the less..
Calling out a repair bod to be told you need a new tank unit at X price and being charged a Y callout for all for nothing should be avoided as far as possible of course!!!!
Get your model number and prod code beginning with 9 and go to Zannusi UK spares type the info in and click Functional Parts box this will bring up a picture with ID numbers the rest is obvious to then get the part numbers and price.
- You must be logged in to reply to this topic.