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neon_3SP_glow.
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August 16, 2023 at 10:00 am #102171
neon_3SP_glow
ParticipantBosch Dishwasher sms50c22gb/02.
Customer complains machine stops mid cycle with water in tub (above filter level). Timer display shows 15 – no ‘e’.
Upon visit all functioned fine, no obvious issues and quick wash cycle completed successfully.
Only feeling I had was the water temp seemed way too hot. Couldn’t hold my hand against the metallic tub due to heat. Steam upon opening door seemed to burn. Difficult to quantify.
Please, any experience of these overheating? And if so, should error codes be generated?
I only had my little glass oven thermometer. Upon the rinse part of quickwash (manual says 50’C), my thermometer read closer to 70’C.
Help appreciated as always, cheers have a good day all.
Daniel.
August 16, 2023 at 1:03 pm #487816electrofix
Moderatornot had problems of over heat myself but stats on these are part of motor and there is 2 of them both identical. you can measure them and see if they read the same
Dave
August 29, 2023 at 1:50 pm #487817neon_3SP_glow
ParticipantHad another look at this one today after customer studied machine for a week.
On quick 45′, the machine often gets stuck at 29 mins remaining, roughly 15 minutes into the program. Sometimes it goes from 29mins to 35 mins and completes the program with excellent wash results.
Upon visit, noted that on quick 45′. Wash seemed fine and at 29min, the display reset to 35 mins.
However, the machine then kept activating the tablet dispenser – I heared it clicking – I shut the tablet closed again and within a few seconds of resuming the program by closing the door, the tablet dispenser clicked open again – my understanding is that this should only happen once at the start of the heat cycle.
machine also seemed very sudsy – like when you accidentally pour too much rinse aid in and it froths-up. Given it had literally just drained the heated wash water, this seemed wrong – filters are fine.
It’s as though the main module is corrupted and keeps repeating itself unnecessary.
Very strange and not sure where to go next. I initially replaced the operating module (control knob one) as on first visit, the program selection was bugged and you got a random program duration displayed (prior to starting) regardless of what program the knob was turned to. Like when the pot fails.
Annoying!
August 29, 2023 at 10:25 pm #487818neon_3SP_glow
ParticipantFurther to the previous post.
The machine eventually displayed E09 after completing the quick 45′ cycle. The first time an error code has been displayed.
E09 can be caused by overheating, water restriction during circulation and/or Control module.
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