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Hi – I’ve had the Montpellier MAB341R fridge for nearly a year now and it’s perfect for us BUT….the evaporation tray at the back fills up every 4-5 weeks or so; which means that I have to move it, unscrew it and empty it. I’ve now had two Montpellier engineers come out and check it and on both times they fiddled around and told me to turn it down to about 2. Which I did and it still filled up.
I then phoned them back a few days ago as it had refilled again and they now say that this is normal for this fridge? If that’s the case then fine but in all my years I’ve never had to do this with any of my fridge freezers. So I’m hoping that you can tell me whether this is indeed common or normal or should I persevere with them on the issue?
Thanks
Aliwell in normal operation the water in the tray should evaporate with the heat of the motor
if this is getting to the point of overflowing then moisture is getting into the fridge ( poss door seal) and its no way normal
tell them to take a jump. its not normal. if water overflows it could get on the electrics and cause a fire
you can start putting pressure on the retailer for a product thats not of merchant quality.
Dave
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