Zanussi ZWF01483WR 91491030402 not taking conditioner

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • November 15, 2023 at 2:01 pm #102383
    washingmachinewoman
    Participant

    This machine is not taking the conditioner. Cleaned the tray, it syphons ok. Also cleaned the dispenser housing inside and out, holes are clear. When filled with water under the tap, water comes out of them no problem.
    Both inlet valves are working. Have run a 30min wash and valves are on one after the other, but never at the same time. Thought that was needed for water to be directed to conditioner compartment?
    Any ideas? Pcb fault?

    Lucie

    November 15, 2023 at 7:29 pm #488574
    electrofix
    Moderator

    put it into service mode and see if water goes in softner compartment

    have emailes files in 2 emails

    the second one is 18M so not sure if you will be able to get it

    Dave

    November 15, 2023 at 10:25 pm #488575
    washingmachinewoman
    Participant

    Got them thanks Dave!
    Took me a while to make sense of all that.

    So supposing the test fails, I assume it means the pcb is at fault?
    And then what, is it easy to fix? Or is new board needed?

    Lucie

    November 15, 2023 at 10:47 pm #488576
    electrofix
    Moderator

    well see if the board can fire either valve first

    dont forget if one valve has lower flow it wont go into right section so it could still be a faulty valve

    Dave

    November 15, 2023 at 10:47 pm #488577
    washingmachinewoman
    Participant

    washingmachinewoman wrote:Got them thanks Dave!
    Took me a while to make sense of all that.

    So supposing the test fails, I assume it means the pcb is at fault?
    And then what, is it easy to fix? Or is new board needed?

    Lucie

    And if the test works, what does that suggest?

    November 15, 2023 at 10:48 pm #488578
    electrofix
    Moderator

    if test worked it would be a head scratcher

    Dave

    November 16, 2023 at 9:23 am #488579
    SWERV
    Participant

    I had one of these with the same issue.
    It turned out to be the valve that was faulty. Although it was opening and letting water through, it wasn’t opening fully, thus reducing the required flow rate.

    Merv

    November 16, 2023 at 8:43 pm #488580
    washingmachinewoman
    Participant

    Great, thanks guys. Gives me something to go on.

    I’ll report back next week after I reattend.

    Lucie

    November 23, 2023 at 8:18 pm #488581
    washingmachinewoman
    Participant

    Reporting back. It was exactly what you both said, changed the inlet valves and hey presto, waterfalls in the softener compartment. 🙂

    The diagnostic mode had me a bit confused as the test worked, but once the valves were changed there was a marked difference in the flow rate.

    Lucie

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