Home › Forums › Public Support Forums › Help And Support › Washing Machine Help Forum › Bosch Serie 8 WAW325H0GB – water level issue
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bammec.
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January 16, 2024 at 9:52 pm #102507
bammec
ParticipantI’ve had my Bosch Serie 8 WAW325H0GB for a few years now and I’m noticing a water level issue, almost always when washing my bedding.
When load detecting, the machine usually tops up each time for a few seconds, senses the load and starts heating and washing if it detects the water level is adequate. So for absorbent loads which is full of say a few dressing gowns, it could easily spend 10-15 minutes topping up, waiting a minute, topping up again, etc.
Sorry for the above, but I’m just trying to demonstrate that I’m reasonably familiar with the machine’s filling procedure. So you can imagine my surprise that when I wash a full load of bedding (sheets, pillow cases, duvet cover, etc) it only fills up the once at the start of the cycle and doesn’t top up any more unless I enable Aqua Plus. The load looks and sounds rather dry when tumbling, enough that I added another 4 litres until I was happy the load sounded and looked wetter. Not once did I see the water level below the rim of the drum, so I’m sure it’s not just me being fussy and liking the look of high water levels.
The machine is fairly clean anyway, but I’ve cleaned the drum rubber, drawer and the filter out. I then put it through a quick rinse and spin cycle and it’s now running a Drum Clean cycle. I won’t know if this has actually done anything until I wash the bedding again.
The machine is still under it’s extended warranty, but I want to know if there’s anything else I can try before calling an engineer out? I do have a big bag of soda crystals to throw in for a few more Drum Clean it and see if that helps clean it’s pipes out a bit, but I’m hoping this isn’t needed.
In all the time that I’ve owned the machine, I’ve never noticed the water level problem before when washing bedding. That’s why I’m doing the drum clean cycle, just in case the pressure sensor’s tube might be a bit gummed up.
Thanks for any advice.
January 16, 2024 at 9:53 pm #489230bammec
ParticipantI can’t edit the post now, but I do also want to add that the water pressure is very good and not low.
January 17, 2024 at 9:40 am #489231electrofix
Moderatorif its washing the clothes ok dont worry
modern machine use a lot less water in the drum to save energy
Dave
January 17, 2024 at 10:20 am #489232bammec
Participantelectrofix wrote: if its washing the clothes ok dont worry
modern machine use a lot less water in the drum to save energy
Dave
I’ll see what happens when I next wash the bedding and leave the machine to its own devices. When it starts heating, I’ll stop the cycle to test the sheets for dampness. If they are almost dry, then Bosch will be getting called out.
While the drum isn’t packed tight, it is fairly full of bedding. So I’m quite surprised it needs so little water. I’m not being old fashioned here, as I do know that modern machines use less water than 20 year old machines. But when washing quality is compromised by what I’d say is a mid-range Bosch machine using stingy water levels, things are going too far.
January 25, 2024 at 2:45 pm #489233bammec
ParticipantI’ve deliberately ran some hot cycles during the last week, mostly of towels and nightwear, so I feel as though the machine has had a clean out. Any additional tips will be taken onboard and acted upon.
So I’ve repeated the same cycle again, again with bedding. I didn’t stop the machine or use any additional options like Aqua Plus – just a standard cottons cycle.
The machine did exactly the same as last week, filled up once during the load detect phase, then proceeded to heat after the minute’s delay when it’s filled up and finished tumbling the load ~6 times. 4 minutes into heating, the machine added more water without adding more time – so to me, the wash quality has been compromised as it’s not taking into account the time needed to heat the additional water.
I did notice that I could hear the water sloshing round, but the sounded faded away as what little was there was absorbed into the load.
I’m at the point now where I’m wondering if I should live with it, as long as the washing comes out clean and fresh. Or are there other tests I can do before calling out the engineer, so I don’t look like a fool when they say that’s the normal water level of machines these days – which I already know, but not to start heating the load while it’s almost dry.
January 25, 2024 at 7:32 pm #489234andyjawa
ParticipantWell the only thing you could do is to change the pressure switch water level sensor and see if it is any better which is probably what the Bosch repair bod would do. The main worry is you call them out for no fault found and get clobbered on a callout charge insurance or not. Bosch`s spares page for your model isn`t working tonight-perhaps it isn`t a full moon?- was going to look up the p/swt part number but no dice.
January 27, 2024 at 9:19 am #489235bammec
Participantandyjawa wrote:Well the only thing you could do is to change the pressure switch water level sensor and see if it is any better which is probably what the Bosch repair bod would do. The main worry is you call them out for no fault found and get clobbered on a callout charge insurance or not. Bosch`s spares page for your model isn`t working tonight-perhaps it isn`t a full moon?- was going to look up the p/swt part number but no dice.
Being charged for a non-fault worries me too. The engineer that normally turned up for previous jobs doesn’t live too far and is fairly nice, so hopefully they won’t charge me – I’ll give the problem some more thought first.
In all the time I’ve owned the machine, the spares page for it has never worked. If I’m lucky I can get a list of cables, but that’s it – no diagrams or anything else.
January 27, 2024 at 1:35 pm #489236electrofix
Moderatorstill think you may be over thinking this. with lower water levels the heat process is a lot shorter also the job of the wash process is to loosen the dirt and for that i mean get it into a postion where it can be rinsed away. it does not mean it will end up in the wash water so water levels are not as important as energy saving.
When it gets to the rinses this will wet the clothes a lot more and if you add Aqua plus it will add more rinse water which is meant for people with allegiesjust make sure your using an appropriate programme as some quick washes are only designed for 2 to 3 Kg
if your not getting problems with wash quality dont worry
Dave
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