Hoover HLC10DF-80 (3110112420030034) Tumble Dryer Error Code: E21

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  • #102632
    jontymox
    Participant

    Good afternoon all,

    The above condenser dryer powers up, and a programme can be selected.

    However, upon pressing start the dryer runs for one or two seconds only, prior to aborting and displaying the above error code.

    My customer said that they had looked on the Hoover UK website, and were convinced E21 relates to the heating section.

    However, I have tested the heater and toc’s which are fine.

    The UKW error codes aren’t listed for the above, and looking online there’s all sorts of bad/incorrect information. (just for a change!)

    I didn’t have enough time to carry out further tests earlier, and would welcome some information, prior to returning…


    Thanks,

    jonty

    #489745
    electrofix
    Moderator

    try this

    Dave

    #489746
    jontymox
    Participant

    Many thanks for the info’ (yet again!) Dave,

    I’ll revisit next week, as customer away and I’m very busy…


    jonty

    #489747
    kaibart
    Moderator

    I done one this week it will be stat gone on the heater as hoover don’t sell stats it’s a complete heater

    #489748
    jontymox
    Participant

    I’ve checked and double checked the heater and ‘stats, which are good.

    Will revisit next week.


    jonty

    #489749
    electrofix
    Moderator

    check the heater direct from the board for continuity

    if ok would suspect heater relay

    Dave

    #489750
    jontymox
    Participant

    Later than planned feedback on the above tumble dryer.

    The board/heater relay is faulty, as the related wiring continuity is fine.


    jonty

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