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Hi, I am trying to source the soap hose for a hoover washing machine.
MOD: HW411AMBCB/-80
N: 3101082722283025The problem I am having is that the information, parts diagrams and part info available for this machine do not match the machine I am working on or at least it doesn’t in regards to the soap dispenser and related hoses. As far as the info I can find for this model goes there is a single soap hose running from the dispenser to the top front of the drum.
However the machine I am working on has 2 separate soap hoses. One runs from the dispenser to the door seal, and the other which is the one I require runs from the dispenser to the drum.
I have been in contact with various parts suppliers and none have been able to find the correct hose for this machine so I am hoping someone here might be able to help.
the hoover parts site also doesn’t seem to list any hoses that match the one I’m after.
machine is just outside 1 yr guarantee period and Hoover from what my customer has said have been basically useless in coming up with anything.
pictures of hose attached, shock absorbers have also lost most of their dampening which I think have allowed it to hit the screws for the door hinge and rip the hose so badly.
thanks.
https://www.ransomspares.co.uk/parts/brands/hoover/washing-machines/hw411ambcb__1-80{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}20(31010827)/
Have a look if you haven`t stumbled upon this pdf already. Plus the damper/s is discontinued which I cannot believe is true. The hose you are after looks like a breather hose (a hose that goes from the soap dispenser to the, well, normally the top of the tank about 6″ long) to me but it is not listed and so maybe I`m looking for a part that doesn`t exist and the part you are showing is possibilily the dispenser to tank soap hose remodified compared with what you show…who knows the mystries of Chinese made stuff which just adds to the fun? Things that might help is the model number up above is incomplete it is HW411AMBCB/1-80 and not HW411AMBCB/-80, so you missed out a 1. So that was why I wasted an hour of my time. The other thing you can look up Hoover models on is the first 8 numbers so in your case 31010827 which means you got /ended up with the right model if not much else.
I think half the problem is Hoover farm out spares to a 3rd party spares network/s = any disaster is possible. As far as the dampers go this part number might work SLG24 which is a pattern alternative though you might want to check with spares dept at uk whitegoods. The door seal too looks as though it has a chunk ripped out of the sealing lip at 10 / 11o/clock position.
If I find anything else I repost.as far as i can see
shocks should be 41017170
https://shop.ukwhitegoods.co.uk/09200657-washing-machine-suspension-repair-kit
soap hose changes with serial but should be 43036964
Dave
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