Ariston Hotpoint AQGF – F-02 error

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  • #102714
    clic07
    Participant

    Hello,


    My Ariston Hotpoint AQGF 149 has been displaying a f-02 error code for the past few days.

    What happens is the following :
    The program starts, and water fills up. The motor tries to make the tub turn, but only rotates by a few degrees, producing a clunk noise. This goes on for a few minutes, at which point :
    * Either the machine displays an f-02 error, empties itself, and releases the door lock. If I want to run the machine again, I need to unplug it for a minute or so and back again.
    * Or the machine goes on to the next cycle (probably the wash cycle compared to the previous “soak” (?) cycle). At which point the tub actually rotates normally and even goes through the spinning cycle and the whole program.

    I’ve done some research and saw that :
    * The brushes could be defective, however that’s a tri phase motor (ACC 20585.118) so no brushes. Anyway the motor turns well during spinning.
    * The tachometer could have fallen off, however it’s part of the motor and I haven’t found a spare part. Anyway the motor turns well during spinning.
    * There’s a power module (?) managing the various cycles, so could that be the faulty part? Is it possible that a “path” of the module (the one sending the correct amount of power for a soak cycle for instance) is broken while the others work fine? Can that even be repaired (without changing the card itself)?

    On a side note, I’ve tried to run an spin cycle with no load in the tub, with the same behavior as previously described.
    Funny thing is that when the spin cycle is selected on the dial, the machine switches sporadically between the delicate and heavy spin programs on the display (800 to 1200 rpm, and duration). Could that indicate that the module is the glitchy part?

    Thanks in advance for your help!

    #490147
    electrofix
    Moderator

    if a tri phase motor only gets 2 phases you get exactly what your seeing

    so its most likely a board fault

    if you bought a new board from hotpoint it would need to be programmed. if you bought a used board you would have to be certain it has correct software

    you could ask

    https://www.qualityelectronicrepairs.co.uk/

    see if they can test and repair if needed

    Dave

    #490148
    clic07
    Participant

    Thank you for the reply and for the quick diagnosis!

    I’m not in the UK so I have doubts on finding an Ariston knowledgeable repairman. Anyway the cost of a board is around 150 to 200 euros so buying a new machine is probably a better decision.
    Unless by any chance the board can be repaired? I guess I’d have to take it out and see if there’s any obvious damage, I’m assuming it can range to a weld becoming loose to half of the board being fried and damaged beyond repair… All I’ve got is multimeter and electronics knowledge from high school.

    #490149
    electrofix
    Moderator

    well its a variable frequency 3 phase inverter using mosfet transistors

    also to do this the mains is rectified to dc and stored in large capacitors. so it can give you a nasty shock even when its unplugged

    in other words be careful

    Dave

    #490150
    clic07
    Participant

    Thanks for that tip and for the knowledge sharing, I’ll be extra careful!

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