Miele Washer Dryer Query

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  • #102930
    HALIBUT
    Participant

    Hi. I have an 18 year old Miele WT2670 Washer Dryer which still works fine (carbon brushes recently replaced) other than one small irritating problem. It has been a really good and reliable machine and I want to “keep it going” as long as practically possible as I believe even Miele machines are not as good as they used to be.
    The load display is defective in that it quickly indicates a 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} load when only a small weight of items are added that are much less than the recommended loads. I have recalibrated it (in accordance with the operating instructions) but it makes no difference.
    The machine works fine despite this (it is never overloaded) but just wondered if this is a simple (and reasonable cost) fix, perhaps in that the load size sensor (is there such a thing ?!) is defective and needs replacement or should I just forget it ? Many thanks.

    #491103
    electrofix
    Moderator

    was this happening before the brushes failed ?

    Dave

    #491104
    HALIBUT
    Participant

    Hi Dave and thanks for the reply. Not possible to say as we have, for many years, actually been loading the drum before selecting a programme which does not “bring up” the load indicator display. It was only after the new brushes were fitted that I decided to consult the operating instructions and do washing “by the book” ( select programme before loading drum) which revealed the issue. Machine works fine, as it always has, by loading the drum before selecting a programme. (The brushes were replaced following F53 error code).

    #491105
    electrofix
    Moderator

    ok was wondering if the brushes were still sparking as they bed in that might be causing the error

    try going back to your old way of doingt things. never read that manual and dont know of a machine where you select the programme before you load the drum

    the way a lot of machines detect load is through motor current, must say i dont know how miele does it but sensors on the dampers would be the only other way

    Dave

    #491106
    HALIBUT
    Participant

    Please see pages 17/18 of the link regarding selecting programme before loading. Will just carry on as we always have !
    https://static1.squarespace.com/static/561e8060e4b0d945e25e681f/t/5aa6b6cd9140b7ff61cf541d/1520875218809/06717280.pdf

    #491107
    electrofix
    Moderator

    yes there is a load sensor on the legs

    check you have not pulled the plug when you changed brushes

    if it needs changing current proce of sensor just over £100

    but as with all faults it could be sensor or board

    Dave

    #491108
    HALIBUT
    Participant

    Thanks for your help Dave. As the machine is working fine (other than this load issue) will just “leave it”. The brushes were replaced by a BG engineer as I have the machine “covered” by them.
    Just out of interest, as the machine is 18 years old, and the need did arise to replace it, would you recommend another Miele ? I am aware that the “general view” is that the quality of all brands has deteriorated so would be interested to hear your general thoughts on current machines.

    #491109
    JosephBowen
    Participant

    Thanks for the info.

    #491110
    JoeSoap
    Participant

    HALIBUT wrote:Thanks for your help Dave. As the machine is working fine (other than this load issue) will just “leave it”. The brushes were replaced by a BG engineer as I have the machine “covered” by them.
    Just out of interest, as the machine is 18 years old, and the need did arise to replace it, would you recommend another Miele ? I am aware that the “general view” is that the quality of all brands has deteriorated so would be interested to hear your general thoughts on current machines.

    As in all walks of life, Miele prices go up and quality goes down. I notice Miele have a range of washing machines at significantly lower prices than they used to have. How have they done that? I don’t know, but I’m guessing manufacturing in lower cost countries and using inferior quality components accounts for the lower price points. I also note that Miele warranties are rubbish compared to what they were. My present machine had a ten year parts and labour warranty.

    Quandary we have is that, in my opinion, Miele was the only machine you could buy and reasonably expect it to last over ten years with minimal issues. Miele quality has gone down for certain, but so has everyone else’s too. I still don’t see a quality alternative out there. Just buy Miele, avoid the lower price appliances and hope for the best?

    #491111
    HALIBUT
    Participant

    Thanks for the reply Joe Soap. I find it really depresssing that quality is “going backwards” – you would think that as we advance the quality would actually improve! I would love to be able to buy (and pay a premium price for) a top quality basic Miele machine with absolutely no bells or whistles !!

    #491112
    JoeSoap
    Participant

    HALIBUT wrote:Thanks for the reply Joe Soap. I find it really depresssing that quality is “going backwards” – you would think that as we advance the quality would actually improve! I would love to be able to buy (and pay a premium price for) a top quality basic Miele machine with absolutely no bells or whistles !!

    Yes, me too. If I thought the £799 Miele was similar quality to a £1599 one but with no bells or whistles then I’d buy one. I don’t suppose anyone outside of Miele really knows what corners have been cut to achieve the lower price point machine. There’s really only cost of labour and quality of components to play with.

    #491113
    HALIBUT
    Participant

    JoeSoap wrote:

    Yes, me too. If I thought the £799 Miele was similar quality to a £1599 one but with no bells or whistles then I’d buy one. I don’t suppose anyone outside of Miele really knows what corners have been cut to achieve the lower price point machine. There’s really only cost of labour and quality of components to play with.

    We’re all doomed, doomed I say ! Why is it that so many products in the past were superior to their modern equivalents ?!

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