Hoover H9A2TCE-80 (Heat Pump dryer) not getting very warm

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  • #102995
    Mitchet
    Participant

    Hi there, just looking for some advice on a 3 year old Hoover Heat Pump dryer which isn’t drying stuff as well as it used to. First noticed it when the door-mounted water container wasn’t collecting much water at all (if any). Even after a couple of hours of running, the clothes inside the dryer are warm, but not as hot as they used to get.

    So far I’ve carried out/checked…

    1. The dryer is not showing any errors and functions as normal (except for not actually drying stuff of course).
    2. Evaporator, filters, tubes & channels are clean/clear of blockages.
    3. The pump and float switch are working fine – poured some water into the “sump” and ran the dryer – took a few minutes but the pump kicked in and emptied the water into door container.
    4. All 3 of NTCs are working (I think!). All read around 30k ohm (room temp is around 17c). If I heat up the NTCs, the resistance is dropping.
    5. Wiring from the 3 sensors is okay – checked the resistance from the connector which goes onto the control PCB
    6. When the dryer is running I can hear the compressor kicking in.

    So, I think this leaves the heat pump itself or the control PCB (maybe a relay?!).

    Any advice on what to check next or any ideas would be most welcome!

    Thanks

    #491407
    Mitchet
    Participant

    Just an update – ran the compressor for 30 minutes, both the evaporator and condenser stayed at room temp for the duration of the test. The compressor was hot to touch, and the pipe from the top (no idea whether that’s feed or return?) was also hot. The other pipe was marginally below room temp (maybe 1-2c less). Anyway, after watching the same test on a YT channel, I suspect the compressor isn’t working, which means the machine is written off after just 3 years (doesn’t appear to be a replaceable part – at least not for DIY anyway given the refrigerant).

    #491408
    electrofix
    Moderator

    correct a job for a refrigeration engineer and as you say cost wise probably not worth it

    you could look into a repair by hoover under the parts guarentee

    that way you pay labour but parts are free

    Dave

    #491409
    andyjawa
    Participant

    should still be under a 10 year parts warranty ( I reckon if you registered the purchase) so get into contact with Hoover if you haven`t already done so. It should not have failed at 3 years old even given the low standards of most C21st products, certainly domestic appliances. If Hoover do not want to know based on what you know or think get in touch with Katie Morley of The Daily Telegraph as a suggestion.

    #491410
    kaibart
    Moderator

    The callout on the hoover heatpump dryer with hoover is £160 or over £300 to get a plan with d&g

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