Overloaded Washer-Dryer. Help with identifying damage.

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  • #103523
    moheat
    Participant

    I chose the wrong washing programme which overloaded my Panasonic NA-127MG2 front-loading washing machine and caused a clunking sound for the duration of the spin for 1 minute. There were very light, slow fumes coming out for 5 seconds when I opened the door.

    After that when I ran the machine, it squeaked intermittently during the normal rotation of the drum and obviously squeaked during the spin cycle so I stopped the spinning immediately. I hear squeaky sounds when I push the drum by hand but only when it starts to spin or comes to a halt – not when it has momentum.

    I contacted a few third-party repair service providers who outright called for the entire drum-kit replacement. Please help me diagnose the issue properly if it’s a bearing, spider-arm or some other issue. Thank you.

    Video of the machine below :
    https://youtube.com/shorts/59TJ8vkKbA8

    #493467
    electrofix
    Moderator

    well the rubber sounds like its catching the inner tub

    check around and see if its catching everywhere or just in one place

    Dave

    #493468
    andyjawa
    Participant

    Can`t find your model listed on Partmaster Spares so probably a middle Eastern model which would not be listed in UK, looks as though still for sale so a current model which means surely your machine under warranty still…?. Anyway, irrespective of that, sounds like dry rubber door seal on s/steel if so a door seal problem, least that what it sounds like. When wet the sound might go away but it returns on spin as the water is boiled off due to friction. If however, the spider has cracked they usually make a very loud knocking noise – like a jack hammer when on spin (spinning a brick noise!!) and typically you`d get rubber friction dust in the door seal and a friction burning smell. Might not be the drum but the actual plastic tank bearing tube housing- without dismantling the contraption that is going to be impossible to prove and even when dismantled not easy either. When you revolved the drum in the video the drum itself did not look warped which means that the drum spider support may be ok but like all these things it is difficult to tell. If your machine is belt driven check the belt before going any further and its pulley for tightness and movement / noise due to wear i.e. the bolt may be tight but the pulley is loose on the shaft causing the belt to rise up so on part pulley and rubbing on back of tub.

    #493469
    electrofix
    Moderator

    thats not the drum spider thats inside the tub
    thats where the motor is secured to the outer tub and looks fine

    Dave

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