Home › Forums › General Trade Forum › 3 in one dishwasher tablets
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FastAndPro.
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September 19, 2005 at 1:09 am #12037
FastAndPro
ParticipantApart from the problems with dispener doors not opening there seems to be a problem with 3 in one tablets causeing oversuds
Went to a new dishwasher DOA to find they were using a local save the world and the dollfins powder. Tested ok with no leaks
Recomend finish powder guess what they get the 3 in ones still having problems agggh????
Still they had a 5 yo AEG with the same oversuding leaking problem that they asked me to take away working just fine in the workshop 8)
Any one else finding this.
JimSeptember 19, 2005 at 7:29 am #147628kwatt
KeymasterYep, they are a problem.
Big issues with them that most manufacturers will, either by the back door with service bulletins or a, “psst, tell the customer not to use these”. Yet some people (not saying who) are still recieving lots of cash to recommend them and some get large advertising support as well. Do the math. 😉
But the issues include, overfoaming, incorrect washing and residues left at the end of the wash just off the top of my head.
K.
September 24, 2005 at 11:33 pm #147629KiwiwantsworkinCanada
ParticipantRe: 3 in one dishwasher tablets
Had the same issue about 2 weeks ago. 7 yr old f+p 818 DW, over the last 12 mths has had a couple of leaks, inlet valve connection and door seal (but of course the customer thought it was the same problem, and said it hadnt been fixed properly the first time). 6 mths after tightening the inlet connection, I get a phone call ” this bloody DW is still not going properly, come back and fix it, AND I’M NOT PAYING!!!” So i calmly say if it is related to either of the last 2 faults, then fair enough.
So I go, I dismantle, I check for leaks, I find nothing, I reassemble, I suggest we set it going and I will call back if/when it does it again. “Wheres your powder?” I say. “Oh, we dont use powder anymore, we use tablets.” “Okay, (I’ll play the game) wheres your tablets.” Load the dispenser, set it going, and head back to work for a cuppa and a sleep. Half an hour later, I was rudely awaken by the phone. “Help, help, the floor is covered in foamy water”
Long story short, called and cleared flood switch, told them to use good powder with no rinse aid (hadnt used for 4 mths anyway, since they started with the tablets), and sent them a bill for $100 😆 .
I tell people its like DW cleaners, its something else the detergent companies create to suck more money out of you. Pre-rinse your dishes and occasionally wipe down your DW is all ou need to do to make it last longer 😉
September 25, 2005 at 8:03 am #147630Twoten
ParticipantRe: 3 in one dishwasher tablets
This reminds me of a call some years back when a customer called because her 18 month Indesit Dishwasher was leaking.
I spent ages goig through all the usual and not drop spilled out.
As you know these no fault founds can take a hell of a lot longer because you have to cover all angles. Unable to find the fault I said carry on using the machine and call should it happen again.
3 weeks later she called, “it’s still doing it”. Again I sat with the machine trying everything I could to see why it should leek, still nothing.
Again left, call me as soon as it happens.
3 weeks later she called again. I went round and still wouldnt leak.From further conversation with the customer she said “the Indesit engineers that came round during guarantee couldn’t find it either!
“Hold on…. this has been happening from new?”
“Oh yes and Indesit couldn’t find out why…”
“Tell me, how do you use the machine”?
“I put the dishes in and turn it on”.
“No, tell me from the begining”
“what do you mean”?
“OK, you put the dishes in”?
“yes”
“You put the detergent in”?
“yes”
“Then what”?
“I put the rinse aid in”
“What, every time”? 💡
“Yes”
“do you spill some in the machine”? 💡 💡
“Maybe”
Problem solved 😀
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