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Just read a message on the public site.
“It’s working perfectly, but… it doesn’t work”. God! how many times a day do I hear that?
Bob
Re: It’s working perfectly but…
So right Bob,….customer ” my machine needs a service”, me ” whats wrong with it”, customer, “nothing, it just needs a service”, me “If it is working fine then there is little or nothing to service”, customer, “oh, well it is making a very strange noise, and leaking a bit” 👿
They somehow think that if they have a ‘service’ it will cure everything at very little expense.
Re: It’s working perfectly but…
It annoys me at this time of year must get about 5 a week it’s working but i dont want it breaking down over xmas or new year can you check the brushes etc , and somebody that realy needs a repair cant get it explain to them its a breakdown cover onlyoh! i thought it was a maintenace contract
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