Unable to open door……(AEG 16810)

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  • #16185
    cvo
    Participant

    Hello, I hope you may be able to help me. Since yesterday I have been unable to open the door of my AEG washer dryer – the ‘unlock’ mechanism seems not to be working. I have tried re spinning the washing, and also drying the clothes within it for a short period, but again the door unlock mechamism did not work at the end of either of these programs.

    Any tips or advice would be greatly appreciated……many thanks.

    #168737
    Goatboy
    Participant

    Re: Unable to open door……(AEG 16810)

    Is there any water in the machine?

    The machine won’t let you open the door if it has water inside 😕

    Besides that, you could try Repairs@

    #168738
    cvo
    Participant

    Re: Unable to open door……(AEG 16810)

    No, there’s no water in it……. (I did another ‘drain’ though just to be sure but no luck)

    #168739
    Goatboy
    Participant

    Re: Unable to open door……(AEG 16810)

    It could be the interlock 😕 though obviously I can’t say for sure without seeing the machine.

    Engineer time me thinks! Or if your going to have a look at that interlock, unplug the appliance first!

    ps. The serial number would help? It’s a 12 digit number starting with 914…

    #168740
    cvo
    Participant

    Re: Unable to open door……(AEG 16810)

    hi, thanks for that. ok, sorry but cant find the serial number (? is it on the inside of the door?!)

    Also, how would i locate /get at the interlock if i were feeling brave?

    #168741
    Goatboy
    Participant

    Re: Unable to open door……(AEG 16810)

    cvo wrote:…sorry but cant find the serial number (? is it on the inside of the door?!)

    Doh! Probably. 🙁 I don’t know that particular model off the top of my head.

    The interlock is the mechanism that the door catch goes into. It locks and unlocks the door.

    Usually before failing all-together, the lock will be tempromental. Have you been having to slam the door to start the machine lately?

    PS. Please don’t stick your hands in the machine without unplugging it!

    #168742
    cvo
    Participant

    Re: Unable to open door……(AEG 16810)

    no, not really, but on the wash i did before this one I had to try the door a few times before it would open.

    hmmmm, think i’ll probably call on some help for this (but will ensure the machine is unplugged before anyone looks at it!!) Thanks!

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