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Hi,
Back in December I fitted a couple of new ELE3558 – Philips large circular type elements. Both went down to earth within minutes after fitting. Connect said they were`nt aware of problems but soon after informed me that they had a problem batch. After my customer had been waiting a couple of months I was able to pick one up elsewhere as Connect were taking their time.
I have, today, just fitted the third Creda Cooker 49502 small oven lower element ELE3721 and like the other two, went down to earth within minutes. There was a little `crack` noise like a spark and `pop` out went the electrics. I believe it to be a problem around where the conductor and outer sheath terminate at the tag connector. Even before it was fitted the insulation reading was low at 13.5Mohms.
I have not contacted Connect yet but is anyone else experiencing element problems from them. Am I just having bad look or is this begining to show up a problem with whoever is supplying their pattern elements. Maybe some sweat shop factory in Asia somewhere.
Laurence
Re: More New Faulty Elements
Not had a prob with the 3558, but when I walked through Connects trade counter recently, a local trader was checking the elemnts he bought for insulation failure before he would purchase them. Being a nosey sod I asked him what he was doing and he was complaining of “too many” failed as soon as you fit them, so with his Meggar he checked his purchases.
Coincidence?
KevinRe: More New Faulty Elements
Many suppliers are bringing in elements in from the far east from factories that have never ever been visited and very often with names that they can’t pronounce!!
The results are very often, fan oven elements being sold from £2.50 upwards and a failure rate that is second to none.
An element does have a shelf life, and it is wise to check them as a matter of course before you fit one as they do get damp sitting on shelves.
Last year, we became the EGO distributor to the domestic market for the UK. EGO as you know supply the majority of the switchgear for cookers and are Europe largest element producer by a long way.
Quality is second to none, drawings are issued for each component and you would be amazed to see just how many popular elements they manufacture.
Go to http://www.homespare.com , register, and when you get your password just type in the keyword EGO and you will be able to see which elements are available.
You would not believe, the length of time they could guarantee an element for!! And before you ask I’m not going to tell you. Just take my word for it.
Best regards
Lofthouse
http://www.homespare.comRe: More New Faulty Elements
All elements we get in are checked for earth faults before they go into stock as i would say 2 out of every ten are down to earth, Stay away from elements that are super cheap as they’re super crap plus as the mark up on elements is so good anyway there’s no need to cut corners, an extra few quid can save a recall and thats sounds like a bargin to me!
Nige
Re: More New Faulty Elements
Thanks for your input.
These elements I mention above are probably super cheap but the ELE3721 is £14 from Connect so I certainly expect something better.
Laurence
Re: More New Faulty Elements
Not come across one failing like that so quickly, but I did have a whirlpool genuine about 3 weeks ago where the welded tag just popped off while fitting. They replaced it without me having to send the faulty one back. nice service.
Re: More New Faulty Elements
HI I’VE FOUND ELEMENT KEPT IN STOCK CAN TAKE IN DAMPNESS IF
STORED WITH NO HEAT, IF THEY GO DOWN TO EARTH I GET OUT THE
BLOWLAMP START AT THE FURTHEST POINT AND WORK OUT THE DAMP
ITS NOT FAILD YET BARRY FAST 💡I’ve had this problem regularly .l always fit them to the appliance , Run them up for about 15mins on highest temp,without the earth connected to it .Then youll find alls well reconnect the earth no tripping
Re: More New Faulty Elements
I’ve tried that a few times, but on some occasions once the element has cooled back down you are back to square one! 😕 element failing on megga.
MervRe: More New Faulty Elements
Is it just earth leakage problems? I ordered an Electruepart Zanussi fan element for a customer and he rejected it saying it was the wrong number of turns (I can’t remember if it was 2 or 3 turns now) I could not return it as it was what I had ordered but I was able to use it a few weeks later on some obscure make of cooker for which the correct element would cost around £40 trade. The Zanussi element went open circuit after about a months use but had not cracked or burst. I didn’t bother to return it but got a replacement from Homespares. Unfortunately this didn’t fit as well as the Connect one had so a bit of filing was required.
Re: More New Faulty Elements
Many of the things stated here about dampness etc maybe true. But my original post (see top of page) was to do with a definite breakdown of the components immediately or within minutes of fitting ie. popped the house earth trip.
I have since been rung by a guy at Connect who confirmed this was a problem and indeed in the interim said if I needed an element and a pattern was not available I could have the genuine at the same price. That was a ironic since some pattern elements are more expensive than genuine.
I believe a particular pattern manufacturer is at fault and the problem is were the elements terminate with the little round ceramic insulator. Inspecting the duds the ceramic insulator sits skew at the ends with gaps around it. Elements with good terminations seem to have red sealant of some sort applied to were the ceramic terminator plugs into the element sleeve with a nice snug fit.
Laurence
Re: More New Faulty Elements
If I’ve had an element any length of time or the insulation is low, I have a jump lead (mains cable with spade connectors on it). I’ll quite often just put the jump leads on and heat the element up slightly for a few seconds. Let it dry and test a few minutes later. Alternatively if the oven is on at home I just shove it in there for a few minutes. All done safely at home before I go out most of the time.. Not a great fan of disconnecting the earth to dry elements. I try and remember to insulation test any element before fitting….. had a few doggy ones and my garage (storage) is cold and damp and I know I can have an element in stock from a few days to months at a time……. but yes some pattern ones are not great….
Re: More New Faulty Elements
connects pattern ones vary, found 3 ring 2.5kw lux ones are identical spec to oem, same with a couple of their bits, and when it comes to qualtex, if you type in ego there, you will get an ego alternative too.
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