Washing machine doesn’t start up.

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  • #16484
    Lindsey
    Participant

    My washer dryer has stopped working 😥

    It’s a Zanussi JetSystem TurboDry 1200 XC

    When I switch it on, all the lights light up as I select my program. Then I press the Start button, which is flashing (I seem to remeber this may mean it is on Pause, but might be wrong). There is a beep when you press the button, so it does know you’re pressing it, but nothing else happens, it’s like it’s not trying to do anything. This is true whether you try to wash or dry, so it seems to me like it must be something electronic?

    My husband has checked the circuit board behind the front panel and can’t see anything wrong with it.

    Has anyone come across this before?

    Thanks

    Lindsey

    #170076
    gegsy
    Participant

    Re: Washing machine doesn’t start up.

    Have you tried closing door a bit harder, could be door interlock problem

    Greg

    #170077
    Lindsey
    Participant

    Re: Washing machine doesn’t start up.

    Hi Greg,

    Yes I’ve checked the door, that seems to be okay, the door is locking by itself, and unlocking after a period of time as usual. It’s really strange.

    I don’t know enough about the electronics to think what it might be – it’s like it doesn’t know what to do when I press the Start button, even though it knows it’s been pressed.

    Cheers

    Lindsey

    #170078
    gegsy
    Participant

    Re: Washing machine doesn’t start up.

    Ok
    To give anymore help we would need a model number and a production number, these can be found on the door inner.

    Greg

    #170079
    Lindsey
    Participant

    Re: Washing machine doesn’t start up.

    Model: WJS1265W
    Production Number: 91460T005

    Cheers

    Lindsey

    #170080
    Penguin45
    Participant

    Re: Washing machine doesn’t start up.

    Door interlock is p/no 1249675-12/3, about £23 from memory. Be advised that about 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the machines I have attended with this lock have blown the electronics in some way.

    An email to spares@ukwhitegoods.co.uk if you wish to order.

    Power off as you investigate.

    Regards,
    Penguin45.

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