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I have installed one machine the week before last, have a very firm victim 🙂 today and I have just been phoned by another longstanding customer to inform me that she has purchased an ISE, for delivery on the 4th April ( she is away until then).
I have created a simple Excel document to log date of installation, customer details, type of warranty, serial numbers etc. At the moment I am printing out the registration documentation to complete at the time of installation.
I wonder how much trouble ( or extra work 😉 ) it would be for the poor souls at ISE HQ to inform us, say once a month, via e-mail, confirmation of receipt of the registration details?Re: Registration confirmation.
I’ll have a word with David tomorrow on this, however confirmation will also be when you receive the invoice for the appliance as david informs accounts of the transaction.
KevinRe: Registration confirmation.
I am not directly selling the machines Kevin, even though I would guess that almost all of the sales will be from my contact with the customer. It was just for a little piece of mind, knowing that my customers are ‘on file’ so to speak. 🙂
Re: Registration confirmation.
iadom wrote:I have installed one machine the week before last, have a very firm victim 🙂 today
Now a confirmed hit, install booked for Wednesday next. 😀
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