Hotpoint Aquarius Noisy on Spin – Any help please!

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  • #17915
    karlaskie
    Participant

    Hi, I’m hoping someone can shed some light on a problem my elderly neighbour is experiencing. When the machine spins it makes a loud whirring/grinding noise which becomes deafening on fast spin. The drum spins freely but if you do it by hand it does feel gritty. Apparantly everything else works as it should. I can’t see any loose concrete or other bits amiss. I may be wrong but suspect it’s something to do with the bearings? Any help or advice would be greatly appreciated. I have done lots of repairs on my own machine and am reasonably competant but if the diagnosis looks grim I’ll tell just to get a new machine

    Many thanks in advance

    #176998
    karlaskie
    Participant

    Re: Hotpoint Aquarius Noisy on Spin – Any help please!

    Sorry forgot to add its the Hotpoint Aquarius WMA31
    Thanks

    #176999
    Martin
    Participant

    Re: Hotpoint Aquarius Noisy on Spin – Any help please!

    If and only if the machine is under 5 years old and you have kept the purchase receipt to prove it, then ring Hotpoint directly. The machine carries a 5 yr parts warranty and all you pay is the labour £89.99 to get it sorted. 😉

    It needs a whole new DRUM ASSEMBLY….very costly repair otherwise at around £180 or more 😥

    #177000
    karlaskie
    Participant

    Re: Hotpoint Aquarius Noisy on Spin – Any help please!

    Martin,
    Many thanks for your response. I’ll pop next door and see if I can find out how old it is, if not I’ll break the bad news to her gently!

    Regards

    #177001
    iadom
    Moderator

    Re: Hotpoint Aquarius Noisy on Spin – Any help please!

    If she cannot find her details, give us the serial number from the door hinge and we should be able to date it, we can tell month of manufacture and if it is under 5 years old she should be OK.

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