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Morning Everyone
Got a problem with a WD640 hotpoint washer dryer
noticed yeaterday morning we had a little bit of water coming out of the drawer as well as in the bottom left hanfd corner of the machine itselftook the top off :zap: (after turning the power off) and found no water anywhere inside except on the big black hose that goes from the drum to the drawer there appears to be some sort of nipplr in the and its weeping out of that !
i assume this is not normal but was wondering should this hose have a small pin hole in it or do i need to replace the hose
anyhelp would be appreciated
Re: HOTPOINT WD640 LEAK!!
There isn’t as far as I am aware a ‘nipple’ of any kind on this hose. It is the exact same hose that has been used on the Hotpoint WMA washer range for over 5 years now. Yours may have a moulding defect that has led to failure.
Part number is a 1603299. you can get one by sending an e-mail to spares@ukwhitegoods.co.uk
Leaks from the soap drawer area in themselves are normally due to very high water pressure and gunged up drawers.
Jim.
Re: HOTPOINT WD640 LEAK!!
just to update you on the situation tonight it decided to dump aload of water A lot more than it did when i noticed it yesterday (perhaps me jiffiling the hose has made it a lot worse !!
better get the hose ordered
thanks
again
😀 😀Re: HOTPOINT WD640 LEAK!!
malcolm.s wrote:just to update you on the situation tonight it decided to dump aload of water A lot more than it did when i noticed it yesterday (perhaps me jiffiling the hose has made it a lot worse !!
better get the hose ordered
thanks
again
😀 😀Malcolm, just wondering if you got your leak problem fixed. We’ve been experiencing a similar problem with leaks from the drawer of our WD640, except now it seems to have turned into Niagara Falls whenever the machine hits a rinse cycle!! My brother in law has had a look today and can’t find anything wrong with the machine, he said it might be something to do with the motherboard. Any advice would be very useful.
Cheers in advance
Sarah
Re: HOTPOINT WD640 LEAK!!
‘Motherboard’ ❓ 🙂 your not letting a computer geek anywhere near your washer are you. 😆
Almost all faults on this machine will generate a fault code and certain neons will start to flash. If the water is flooding out of the drawer when it is filling then either the drawer or inlet hose is blocked, gunged up or partially restricted or the water pressure is way to high.
If the water comes out of the drawer during wash action then the motor would be seen to be revolving at excessive speed for a wash and should go into error mode. If it pushes water out of the drawer during a spin cycle then a partial blockage of the sump hose leading to the pump could in theory allow the machine to go into spin whilst the drum is still full of water if the blockage is near the pressure chamber part of the sump. does the machine appear to be filling to far up the door glass?
Although this machine has Indesit electronics in it 😥 I would eliminate all other possible causes first. The control module is the last and most expensive place to look. Remember it is covered by a five year parts g/tee. If in doubt try the link in my sig to see if we have someone who can help.
Mains plug out at all times if you intend to proceed further please. :zap:
Re: HOTPOINT WD640 LEAK!!
Hi there, unbelievable that I found this on thw web so quickly. I have the same problem. When I do the 2 fast washes, either 1 hour or 30 mins (might do them on the others but dont use them), once it starts the first rinse/spin cycle is massively leaks from the bottom of the drawer. We are sure there are no blocked external pipes, the drawer is fine, doubt its the water pressure, not sure. We tested it, by removing the drawer and watch what happens, and when it spins all the water comes back up those two holes on the left hand side of the drawer compartment (looking at it wihtout the drawer in), I am still in warranty but if it is internally clogged is that my fault? It only leaks bad in the first rinse/spin, not at the end, or when it fills up. Hoping someone can help, oh, and by the way, there are no error messages at all. Thanks.
DAD TESTED THE WATER PRESSURE BY TURNING IT DOWN, AND H 20 CAME UP AS AN ERROR! IM GUESSING H20 MEANS THAT THE WATER PRESSURE IS TOO LOW, SO PRESUMABLY WATER PRESSURE ISNT THE PROBLEM???Re: HOTPOINT WD640 LEAK!!
If you are under g/tee then I would send for the Indesit Company. There is always a possibility of a ‘new’ fault occuring on these machines such as a spin at the wrong time that has not yet filtered through to the independants. If it was blocked with a coin, bra wire or similar then it would be your fault but would be very unlikely to cause this fault. If it is blocked with a small item of clothing then it is very unlikely that you would be blamed, though you may be advised to use a wash bag for small items and avoid using the special sheets to prevent dye transfer unless you put that into a washbag as well.
H2O is a poor fill warning.PS. If you read your instruction book you may find advice on doing a maintenance wash. If as you say you only do short or quick washes then you would be advised to do a regular maintenance wash. ( hottest possible wash, small amount of detergent, no clothes, every six to eight weeks).
Re: HOTPOINT WD640 LEAK!!
Thank you for that, I think youre right, Ill call the repairer as Im under guarantee, its my only choice really as I dont know what the problem is. Can I ask, what impact is there as I only ever use cold wash, and was told the machine can work with cold washes, but that would have an impact with regards to your suggestion about maintenance?
Re: HOTPOINT WD640 LEAK!!
If you do not do a wash at a sufficently high temperature at regular intervals then you will get a build up of horrible gunge inside your machine that can lead to bad odours, nasty marks on the door seal and even internal component failure.
Use a good quality ‘powder ‘ based detergent loose or tablets rather than liquids.
If you constantly wash your clothes below the recommended temperature then your clothes will not be clean. They may look it but you only have your other clothes to compare them with, put side by side with items that have been washed correctly you would be amazed at the difference. I often see clothes that to me are obviously ‘grey’ yet the customer thinks are clean.
The vast majority of machines on the market now are cold fill, they all heat the water to the required temperature.
Jim.
Re: HOTPOINT WD640 LEAK!!
Ahh sorry, I thought you meant there has to be a hot water pipe going into the machine, Im not sure what the temp is for the 2 fast wash options but will check. I havent done a hot wash (ie above 70 or 80 degrees) the entire time Ive had it so Im guessing its going to be quite grimy in there and Ill have to pay some exorbatant repair bill 🙁 The difficulty is all the really hot washes are also very long cycles and I dont like my clothes being in there for too long!
Re: HOTPOINT WD640 LEAK!!
The various wash programmes are calculated to get the best possible performance from the machine and the detergent. The length of time taken will not harm your clothes in any way. Washing too hot, with too vigorous a wash action or over spinning the more delicate items will, but not the duration of the programme.
When customers complain to me that their new machine takes them much longer to ‘do’ the washing I tell them that in fact it actually takes them the same 20 seconds to ‘do’ the washing as it did in the old machine.
10 seconds to load, 10 seconds to unload, that is all the time you actually spend ‘doing’ the washing. 😉 🙂Re: HOTPOINT WD640 LEAK!!
ahh, I am learning lots, I just get annoyed that the thing cost me £400 anyway and now Im going to pay more! Fingers crossed I get a nice repair man 🙂
Re: HOTPOINT WD640 LEAK!!
don’t worry, I cannot see you having to pay anything, do promise to let us know the outcome, just in case there is a ‘new’ fault in the pipeline.
Jim.
Re: HOTPOINT WD640 LEAK!!
Hi, I promised to let you know how it went, so hear goes.
Was no problem to fix at all, was because the filter was blocked with black fluff, the guy said it was typically caused by bathroom mats or towels (especially new ones that give off a lot of fluff). He said usually the pump will pump through little bits but it was too much, there were some coins too but it was the fluff/gunge that was the problem, this therefore meant it was spinning when there was water in it and then throwing the water back up into the power drawer. He said the older models were better as they wouldnt work if there was water in the drum during a spin cycle, the WD640 doesnt have that (mmm, cleaver engineers)…but most importantly, I didht get charged, phew! Thank you for all your help too!
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