Samsung American water dispenser broken

Hi
Hope someone can help, I guess the fridge freezer is about three years old now and I remember under warrenty a guy came around and reinforced the ‘hoops’ that the water dispenser paddle pivots on. It’s broken again now and I’ve tried gluing it back but it just breaks again.
If there’s a competent engineer in the Worthing, West Sussex area I’d love to hear from you or prehaps if someone could explain how to remove the whole ice/water bit from the fridge/freezer I might be able to attempt a better repair.
Bob