Home › Forums › Public Support Forums › Help And Support › Dishwasher Help Forum › Bosch SGS56E02 – worth repairing?
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cmc.
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July 18, 2006 at 10:53 am #19225
cmc
ParticipantHi, I’ve got a Bosch SGS56E02 dishwasher which is 3 years old and is no longer taking on water. I’ve checked the following:
– Filters at both ends of inlet hose (cleared a small amount of tiny rusty bits from the top one).
– Checked water flowing through inlet hose freely when disconnected from machine
– Checked both spray arms – no blockages. Removed from machine and ran water through just to check.
– Checked the drain pump for debris while I was at it….although water seems to be pumping out okay, just not getting into the machine in the first place. (I did this because when I’d opened the door to see what was going on, a small amount of water actually seemed to be spraying upwards from the pump area).After resetting the machine a couple of times, it initially looked as though it might be okay, as water came in and was being sprayed around freely. Then, half way through the wash cycle it stopped again, and the machine just sits there humming to itself.
When I was checking the inlet hose connection, I removed a plastic plate which holds the hose connection at the back of the machine. Inside, I noticed some water in the bottom of the machine, although I can’t see where it’s coming from.
I think I’ve reached the limit of what I can do myself, so the question is whether it’s worth calling an engineer in, or writing the machine off and buying a new one (John Lewis have the Siemens equivalent of our old machine complete with 5 year warranty for £399 at the moment…).
I realise no-one can give me a firm idea of cost without seeing the machine, but I’d be interested in any opinions about whether it’s worth starting to spend money on the machine at this point as opposed to forking out a bit more and then being safe for five years…..
(By the way – I hope it’s not against forum rules to ask this, but if there’s anyone near the Chepstow area who would be interested in either (a) giving me a price for having a look, or (b) giving me a price to buy it for spares/repair, I’d be interested in hearing from you).
Thanks in advance.
July 18, 2006 at 1:30 pm #182242superfix
ParticipantRe: Bosch SGS56E02 – worth repairing?
The water in the base is definately the problem. It has activated the anti flood switch.
You will have an internal leak somewhere, find and repair that and all will be good as new 😉
I would recommend having it at least looked at, then make your decision as to fix it or not.
Power off first please if you’re going in again yourself :plug:
July 19, 2006 at 10:14 am #182243cmc
ParticipantRe: Bosch SGS56E02 – worth repairing?
Thanks for the reply – I didn’t think that this model had an anti-flood device though. Is this a standard feature?
July 19, 2006 at 10:39 am #182244Martin
ParticipantRe: Bosch SGS56E02 – worth repairing?
cmc wrote:Is this a standard feature?
Yes indeed 🙂
July 21, 2006 at 1:53 pm #182245cmc
ParticipantRe: Bosch SGS56E02 – worth repairing?
Ah, okay. Forgive my ignorance – becuase some of the new ones on sale listed it specifically as if it was a great selling point, I assumed the others didn’t have it…….
I spoke to an engineer who didn’t cover my area, but kindly dispensed some further advice (ie: pour some very hot water in and insert a length of tube along the water hose (from inside the machine) to clear out any gunk).
I didn’t have a length of tube of an appropriate diameter, but a length of coax aerial wire did the job admirably. After freeing up various bits of cack, I decided to take the side panel off the machine to get a better look at what was going on. I could see that I was moving a build-up of grease from the pipe, specifically at the end of it where it reaches a small chamber which has a red plastic float valve alongside it. (This is at the bottom of the large flat water tank on the side of the machine – I don’t know what this part is called – I should have got a photo of it while I had the machine apart….).
I couldn’t free up all of the grease from within this bit, but obviously had moved enough from elsewhere that everything appears to be working okay at the moment. I’ve run the machine for 3 days since and it seems fine, and I put one of these grease/limescale removal bottles through a 70C wash last night in the hope that this would help further.
Would you expect this to be a (reasonably) permanent fix to the problem? Although I’m planning to use one of the de-greasing/cleaning bottles every month or so from now on, I’m not sure how effective it will be given that the original blockage was back near the bottom of the water tank? Although it’s working well at the moment, I’m concerned that as I didn’t get 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the gunk out it might reoffend in the future……..
Thanks for any advice on the matter.
July 21, 2006 at 7:30 pm #182246Penguin45
ParticipantRe: Bosch SGS56E02 – worth repairing?
Seeing that you have identified the offending hose causing the back up/flood problem, why not just remove it and clean it? With the power off, of course.
Regards.
Penguin45.July 21, 2006 at 7:33 pm #182247superfix
ParticipantRe: Bosch SGS56E02 – worth repairing?
specifically at the end of it where it reaches a small chamber which has a red plastic float valve alongside it. (This is at the bottom of the large flat water tank on the side of the machine – I don’t know what this part is called
The grease you have moved from the sump hose is now settled in the pressure chamber. The “fix” you have done will do as a temporary measure.
However, the the large flat tank (side chamber and heat exchanger) needs to be removed from the pressure chamber. The pressure chamber can then be either replaced or cleaned out thoroughly. While the m/c is in this state also remove and clean the sump hose.
If you get an engineer in it should take no longer than half an hour to do. If you’re going to do it yourself, again power off please :plug:
July 21, 2006 at 10:39 pm #182248Trilobite
ParticipantRe: Bosch SGS56E02 – worth repairing?
Is it totally impossible for manufacturers to build machines which don’t clog up with grease?
An awful lot of people seem to encounter this defect. I thought dishwashers were supposed to be self-cleaning.
July 21, 2006 at 11:14 pm #182249Penguin45
ParticipantRe: Bosch SGS56E02 – worth repairing?
Is it totally impossible to build customers who read, understand and follow the instruction manual? A far more valid point.
I apologise to cmc, our original poster, but this one is self-inflicted – quite regularly if you follow these forums. The failure of the average user to pre-rinse heavy deposits off their crockery, especially fat rich sauces, is almost endemic. The plague of SMEG E2 errors, Whirlpool OWI failures, the Bosch “round the corner” hose clogging problem are all entirely caused by this.
It’s a dishwasher, not a waste disposal unit.
Penguin45.
July 24, 2006 at 8:10 am #182250cmc
ParticipantRe: Bosch SGS56E02 – worth repairing?
Penguin45 wrote:Is it totally impossible to build customers who read, understand and follow the instruction manual? A far more valid point.
I apologise to cmc, our original poster, but this one is self-inflicted – quite regularly if you follow these forums. The failure of the average user to pre-rinse heavy deposits off their crockery, especially fat rich sauces, is almost endemic.
Penguin45.Well, to a certain point……the instructions for this particular machine explicitly state that you DON’T need to wash any food deposits off before placing the dishes in the machine…..

However, in retrospect I concede that I should at least have used one of the de-greasing treatments on a regular basis…… 😳
July 24, 2006 at 4:42 pm #182251Penguin45
ParticipantRe: Bosch SGS56E02 – worth repairing?
Good heavens. Quite frankly, I find that astonishing….
Good luck with it,
Regards,
Penguin45.July 24, 2006 at 6:53 pm #182252superfix
ParticipantRe: Bosch SGS56E02 – worth repairing?
It may say that in the destructions, but I rinse my pots before putting them in the dishwasher.
I also advise ALL customers to do the same. :lesson:
July 24, 2006 at 7:28 pm #182253Martin
ParticipantRe: Bosch SGS56E02 – worth repairing?
cmc wrote:explicitly state that you DON’T need to wash any food deposits off before placing the dishes in the machine.
Errr?what about the….. “Scrape off any large amounts of left-over food.” part in the instructions then?
…or are we going to be pendantic over the words SCRAPE and WASH as not meaning the same thing in this case?
July 24, 2006 at 8:42 pm #182254cmc
ParticipantRe: Bosch SGS56E02 – worth repairing?
…well of course I’ve been scraping the big bits off….. 😆
So maybe a quick rinse is in order too from now on…..
July 24, 2006 at 8:49 pm #182255gegsy
ParticipantRe: Bosch SGS56E02 – worth repairing?
All I can think of is that the Germans mean scrape the food off with a cloth; perhaps a translation mixup, it happens 😀
Greg
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