hotpoint engineers cannot solder

Home › Forums › General Trade Forum › hotpoint engineers cannot solder

Viewing 15 posts - 1 through 15 (of 20 total)
1 2
  • Author
    Posts
  • October 11, 2006 at 2:55 pm #21599
    PINKY
    Participant

    Had customer phone today.Can you solder?Sorry?
    Turns out they have an xhood that needs a selector switch but the cables are soldered and when the hotpoint eng turn up he checked the box and said.
    Sorry were not allowed to solder.Then went on to offer a new appliance for £400!!
    Dont mind jobs like that.20mins.jobs a good en!

    October 11, 2006 at 5:56 pm #191831
    gegsy
    Participant

    Re: hotpoint engineers cannot solder

    Hi
    I cannot believe what you have just written 😯 .
    I hope this is an isolated case that is nothing more than a rip off.
    Why can they not solder?? Health and Safety??

    Greg

    October 11, 2006 at 6:31 pm #191832
    bobokines
    Participant

    Re: hotpoint engineers cannot solder

    When I worked for Hotpoint I was taken aside and given a good talking to for carrying a soldering iron.

    We had a serious problem with Microtronic Dishwashers, some 5 years ago, failing due to a bad solder connection on the thermistor connection on the power board. When the boards become unavailable they would do a concessional exchange rather than let us solder the boards.


    Bob

    October 11, 2006 at 7:14 pm #191833
    johnnyj
    Participant

    Re: hotpoint engineers cannot solder

    Yup not allowed to solder, but i always carry my iron with me dont let the bosses know, always remove it if he is about, i served my time as a spark at one of Her Majesty’s Dockyards, wouldnt be without my iron.

    October 11, 2006 at 8:14 pm #191834
    cab
    Participant

    Re: hotpoint engineers cannot solder

    Her Majesty’s what!

    October 11, 2006 at 9:50 pm #191835
    burns
    Participant

    Re: hotpoint engineers cannot solder

    When at Hotpoint I wouldnt have dream’t of not having a soldering iron on the van, washer dryer modules for one – no motor action was always the dry joint on the module, then theres the microprofile.
    My TDM as they were then, acknowledged this and never had a problem.
    I did register and log it on my record of items pat tested and labelled it up annually.
    There again this was in the days of the local service office. I always considered that we were employed to repair these items.
    Safely but efficiently, nothing more efficient than resoldering a dry joint thus saving either the company or the end user the price of a board.

    October 12, 2006 at 9:17 am #191836
    iadom
    Moderator

    Re: hotpoint engineers cannot solder

    I remember when they stopped us carrying or using blowlamps, how the hell they expected us to remove the top loader tripod without a good dose of heat I don’t know. Change the whole PU was the answer. 😥

    Jim.

    October 13, 2006 at 11:32 pm #191837
    indespoint
    Participant

    Re: hotpoint engineers cannot solder

    I still work for hotpoint/ indesit and i can honestly say that i carry a soldering iron and used it only yesterday to guess what yes fit a new control board for an extractor hood. I have even on occasions used it to desolder an eeprom chip off a board so i can fit it to new board when not having one on van.
    I can also tell you my supervisor told me to invest in one. Being a gas engineer also i carry a gas gun but thats not so good for desoldering control boards.

    October 13, 2006 at 11:50 pm #191838
    Penguin45
    Participant

    Re: hotpoint engineers cannot solder

    Nice to see that there’s some common sense out there. It’s such a basic, essential tool – why on earth should you not be allowed to use it?

    Chris.

    October 14, 2006 at 5:15 pm #191839
    Phidom
    Participant

    Re: hotpoint engineers cannot solder

    I think the cooker hood owners should have been offered a new appliance free of charge if the manufacturers repair man is incapable of repairing it.

    October 14, 2006 at 7:57 pm #191840
    johnnyj
    Participant

    Re: hotpoint engineers cannot solder

    cab wrote:Her Majesty’s what!

    I served my time as an electrical fitter working all aspects of electrical and electronic engineering, at HM Dockyard Rosyth be it in a workshop, warship or the the utilities req’ to supply the base and i can solder very well as it was a neccessity of my apprenticeship. I do not like to bellittle anybody and will help when i can but these type of comments, makes me wonder why i registered for this site at all.

    October 14, 2006 at 8:55 pm #191841
    bobokines
    Participant

    Re: hotpoint engineers cannot solder

    Johnny, I will let Cab respond to this himself but I think there was just a hint of a joke in there somewhere!

    Please don’t take it out of context.

    Bob

    October 14, 2006 at 9:58 pm #191842
    indespoint
    Participant

    Re: hotpoint engineers cannot solder

    That engineer who would not do the soldering needs a good kick up the arse but then again there are enginers out there who dont know how to solder i kid ye not.
    I served in RAF for 15 years as an aircraft electrician and soldering was taught very early on in training.

    October 17, 2006 at 7:21 pm #191843
    Phidom
    Participant

    Re: hotpoint engineers cannot solder

    I wasn’t suggesting he didn’t have the skill to do soldering but that he was rendered incapable of doing it due to company policy/regulations. :rolls:

    October 18, 2006 at 1:43 am #191844
    wsts
    Participant

    Its not only hotpoint,there are other manufacturers out there with the same policy.

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 20 total)
1 2
  • You must be logged in to reply to this topic.