Bosch washingmachine. I have confused the electronic program

Home Forums Public Support Forums Help And Support Washing Machine Help Forum Bosch washingmachine. I have confused the electronic program

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #21864
    venn
    Participant

    Bosch washing machine Model WFR 2460. I used the emergency release while the final spin/ fluffing up phase was active and the child lock was on instead of when the programmer was off. Now every time the machine reaches this point in the cycle it does not progress any further and has to be stopped and the door released by the emergency release again. If I do not do this the machine continues to gently alternately rotate and stop, and the child lock can be heard clicking on and off with the message child lock activated.
    I have tried to correct the fault by using the emergency release again at this stage with the child lock system on and off in various combinations with no success.
    Bosch suggests buying a new machine, but as it works fine, just never turns itself off I obviously don’t want to.
    Any ideas welcome

    #192788
    Martin
    Participant

    Re: Bosch washin.hine. I have confused the electronic progra

    venn wrote:Bosch suggests buying a new machine

    Really? Are you sure you spoke to Bosch and that was their recommendation? Come on now pull the other one! 😉

    Do I take it you have gone through the correct procedure (as explained in the user booklet) regards Child Lock activation? Because from what I think you are saying, that is the only problem here, correct?

    #192789
    venn
    Participant

    Re: Bosch washingmachine. I have confused the electronic pro

    I have done everything in the user manual to deactivate the child lock which can be still be switched on and off on any programme but as soon as the point is reached where I used the emergency unlock the child lock reactivates and the machine gets stuck in a cycle of gentle rotating and continues doing this for hours if I forget to manually release using the emergency unlock.
    Bosch helpline said the whole electronic programming probably needs replacing which is very expensive and I should consider a new machine instead.
    I just seem to have confused the electronics at this point by using the emergency unlock while a programme was active instead of turning the programme off first.

    #192790
    Martin
    Participant

    Re: Bosch washin.hine. I have confused the electronic pro

    venn wrote:Bosch helpline said the whole electronic programming probably needs replacing which is very expensive and I should consider a new machine instead.

    Hmmmmm? Strange comment. :rolls: The Programme Control Module costs £155 plus the labour to fit it which will likely bring the cost of repair in excess of £200 for sure 🙁 So a costly exercise IF that is what is required in order to sort it? :rolls:

    venn wrote:I just seem to have confused the electronics at this point by using the emergency unlock while a programme was active instead of turning the programme off first.

    Indeed it does appear to have developed a ‘glitch’ at that point (very odd?). I think what might be the answer (I stress might in this case – just guessing here) would be for the programme configuration to be firstly deleted from its memory and then reconfigured?

    I personally don’t have the correct programming sequence for your model but I would venture to suggest Bosch engineers have access to this info and could try to set it up for you?

    Just a thought? Might we worth a shot at least? dunno 😕

    #192791
    venn
    Participant

    Re: Bosch washingmachine. I have confused the electronic pro

    Would the engineer need any special equipment for this so I could request he turns up with what he needs the first time around.
    Many thanks

    #192792
    Martin
    Participant

    Re: Bosch washin.hine. I have confused the electronic pro

    venn wrote:Would the engineer need any special equipment for this so I could request he turns up with what he needs the first time around.

    No, he just needs the correct 8 digit configuration code and can reset it simply by pressing the front panel buttons in the correct sequence.

    Hang fire on this theory though for some of the Bosch engineers that regularly read and contribute to these forums to help me out here? Lets first see if they agree with my thoughts?

    Stick around, you may get other comments later today sometime. 8)

    #192793
    gegsy
    Participant

    Re: Bosch washingmachine. I have confused the electronic pro

    Hi Venn
    Do you have the full Enr number?
    Is it or does it show any error code in display?

    Regards

    Greg

    #192794
    venn
    Participant

    Re: Bosch washingmachine. I have confused the electronic pro

    The enr no is
    WFR2460FF 01FD8104 700327

    The messages read as they should throughout the wash rinse and spin cycles, but it never gets as far as the fluffing up clothes message as the fault occurs before this. It then reads child lock activated alternating with nothing as the child lock clicks on and off.

    The child lock is not activated by a person turning the dial at this point, and the same fault occurs if the child lock is set at on or off at the start of the programme.

    Interestingly I have just tried a drainage only programme which starts AFTER the point where the problem normally occurs and this did not get stuck in an endless cycle.

    #192795
    gegsy
    Participant

    Re: Bosch washingmachine. I have confused the electronic pro

    Hi
    There are times if it detects water level too high,temp too high or tacho fault where the door won’t open.

    Given the fault you are getting it sounds like module TBH – 491123, unless Boro has any ideas 😉

    If doing any further investigating, please unplug :plug:
    Greg

    #192796
    superfix
    Participant

    Re: Bosch washingmachine. I have confused the electronic pro

    I agree with Greg, it may well be something simple like an out of tolerance ntc.

    Or on the other hand, it may be the expensive pcb option 😥

    As for Martins theory about re-coding the module, don’t think that is possible. I certainly have never done it in 8 years working for Bosch.

    I think the best option would be to have an engineer look at it, then decide what to do.

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.