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Hi, Customer complaining the food is not cooking properly.
Already changed thermostat,element and a new door seal. The fan motor is ok too. Am i missing something?
Many thanks
AshbyRe: Creda oven Mod 48902 Ser no. 25100091
is she pre heating oven to temp b4 putting food in? or not as simple as that
Re: Creda oven Mod 48902 Ser no. 25100091
Hi Dopper, thanks for your reply. I’ll have to ask her about that one.
Like a lot of other customers, they all say; “Well it never did that before you changed the???”
Thanks
Ashby.Re: Creda oven Mod 48902 Ser no. 25100091
Hi, Still having problems with this oven. I’ve changed the thermostat, fitted a new element and door seal. The oven doesn’t seem to be getting hot enough. Anyone else come across this?
Thanks.
Ashby. 😥Re: Creda oven Mod 48902 Ser no. 25100091
HI 😀
Have you checked to saftey cut out stat I had one were that was faulty and was cycleing on that .
MarkRe: Creda oven Mod 48902 Ser no. 25100091
Hi Mark, thanks for your reply. whereabouts is the safety cut out stat situated?
Thanks.
Ashby. 🙁Re: Creda oven Mod 48902 Ser no. 25100091
Ive had a simalar problem on a philips oven cut out stat is usually on the top of the oven unit but mine was caused by the small blower fan also on the top had stopped so the controlls got to hot up top and cut out cut out stat
Re: Creda oven Mod 48902 Ser no. 25100091
Did you fit a genuine stat or a Euro stat which may have a lower temp setting .
Re: Creda oven Mod 48902 Ser no. 25100091
Thanks Pip and Pgs. the cooling fan at the top is working fine.
As for the stat it’s a genuine one. As far as i know? it came in a box with a hotpoint label on it?
I’ll try a safety stat and see if that does the trick.
Thanks for your help.
much appreciated.
Ashby 😆Re: Creda oven Mod 48902 Ser no. 25100091
Ashby wrote:
I’ll try a safety stat and see if that does the trick.Ashby , have you tested the oven temperature using an oven thermometer :?:. In all honesty some of the things being said here are confusing me , if it was cutting off prematurely on the safety stat surely the oven would be dead and reset when temperature dropped 😕 .
I think you really need to get a themometer and prove the fault rather than simply changing parts because customers can lead you on a merry dance if you let them :rolls:.
Bryan
Re: Creda oven Mod 48902 Ser no. 25100091
Two things spring to mind, was the element put in the same wattage as the one replaced if not it mightened heat up as quickly, secondly even though the fan is running it not be running as fast as it should due to dry bearings or something. Just a thought.
I recommend a thermocouple connected to your multimeter or a themperature meter . make sure you allow for a tolerance of about 10{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}. If you set temp for 200 ,, expect anything from 180- 220..Re: Creda oven Mod 48902 Ser no. 25100091
Thankyou Bryan And seamy for your reply. I haven’t checked the tempreture as yet.
I’m assuming the element i replaced was of the same wattage. It was a genuine one. I’m a bit confused as to what is happening. I’ll get a thermometer and check the temp.
Thankyou both for your help.
Ashby.Re: Creda oven Mod 48902 Ser no. 25100091
Hello, Me again with this oven.
I’ve noticed with this oven, unlike others i’ve worked on, that the thermostat is directly under the element. would this be causing the stat to cut in prematurely? A lot of ovens the stat seems to be at the top and the other side of the plate that covers the fan blades.
Thanks again.
Ashby 😥Re: Creda oven Mod 48902 Ser no. 25100091
Hi, went back to this oven last sat and moved the oven stat from underneath the element to the top of the oven. The customer phoned yesterday and said it’s now working fine. Does anyone know if Creda has modified this at all? I’d be interested to know.
Thanks.
Ashby
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