- This topic has 4 replies, 4 voices, and was last updated 19 years, 5 months ago by
.
-
Posts
-
I have recently purchase a Miele Premier 520 and it is not cleaning correctly. An engineer has checked the machine and found no faults. Has anyone got an idea of what the problem may be as this in not what i would expect from a Miele.
Re: Miele Premier 520
Gromit9084 wrote:I have recently purchase a Miele Premier 520 and it is not cleaning correctly. An engineer has checked the machine and found no faults. Has anyone got an idea of what the problem may be as this in not what i would expect from a Miele.
when you say its not cleaning properly, in what way is it not cleaning, it could be a variety of things.
What things are you trying to wash and on what setting are you washing them?
Did you do a service wash before you used the machine? (run it on 95 degree wash)have you loeft enough gap at the top of the drum, the machine should only be 3/4 full, or it will have poor wash results.
Re: Miele Premier 520
I have been washing cotton on 60 and 75deg and the drum is only about half full, stains are not coming out of socks.
When the machine was dropped off it was put through the service wash.
Re: Miele Premier 520
I recently purchased one of these machines, so I hope I will be able to help, although I am not an engineer of course.
As has been said already, which detergent do you use and how hard is the water in your area? To find out the exact hardness of water in your area, type your water company’s full name into a search engine like Google. Their website should provide details of the exact hardness in your area, which can vary considerably. Some companies even allow you to enter your postcode.
Ariel powder or tablets are very effective and good for your machine. If not that, then Persil powder or tablets. Liquid or liquitabs/capsules of any brand are not as effective as powder or tablets. Stain removal at low temperatures (40 degrees or below) is better with biological detergents, so check if your detergent is biological. I know some people worry about biological products with eczema – I have eczema – but it is thought that Mieles are so good at rinsing, particularly with Water plus on, that many with eczema can get away with using biological detergents in their machines that they could not before.
Make sure you do not use the Quick Wash or Automatic programmes – they may not get stains out particularly well, and they really are just for freshening up clothes. Towels, bed linen, etc., can usually go on the Cottons programmes; most modern clothes would have to go on the Minimum Iron or Delicates programmes.
I hope I have not stepped on engineers’ toes here, or else I’m going to get smacked with a drain hose… 😉
Carl
- You must be logged in to reply to this topic.