50° Wash ?

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  • #22387
    iadom
    Moderator

    Strange that this has not been asked of me before. Just installed an ISE this afternoon, as always I instruct the customer to phone ISE HQ if any faults occur ( even though 95{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of them still phone me ) but to always contact me direct for any questions on usage etc. This customer has just phoned me because like most people she tends to use just 2 or 3 programmes. She wants to know were is the 50° wash. Apparently this is one that she uses a lot. Now I have looked at the reprinted manual and I cannot find one. What should we advise, 60° or 40° synthetics 😕

    Jim.

    #194747
    iadom
    Moderator

    Re: 50° Wash ?

    The silence is deafening, what does a customer with her ‘wash at 50°’ washing do. I thought about suggesting a synthetics 60° using Quick Wash but you cannot select Quick Wash with synthetics. At the moment I have advised her to do a 40° synthetics wash but I would appreciate a definative answer to the lack of a 50° wash programme.

    Jim.

    #194748
    Del
    Moderator

    Re: 50° Wash ?

    Hi Jim,

    Sorry been more than a little distracted today. Yes 40 degree wash should do the trick and use pre wash if heavily soiled.

    Sean

    #194749
    iadom
    Moderator

    Re: 50° Wash ?

    Hi Sean, thanks for reply, so there is no way of doing a 50° wash then?

    On the programmes that Quick Wash can be used, how does it reduce the time, by cutting out a rinse, reducing temp or both.

    Is the Prewash done in cold only or does it heat to the same temp as the selected wash?

    Jim.

    #194750
    admin
    Keymaster

    Re: 50° Wash ?

    Sorry Jim,

    we’ve all been occupied for the last 2 days, I’m just reading this, which is far too late.

    Can I say that to avoid this in future, if you have a problem of any sort here are our contact numbers…

    Sean 07917 711297

    Kevin 07795 485762

    Text a message we’ll call you back, or speak to us 😆

    kevin

    #194751
    Penguin45
    Participant

    Re: 50° Wash ?

    I thought the 50c washes were no longer approved?
    Chris.

    #194752
    iadom
    Moderator

    Re: 50° Wash ?

    Numbers logged. 🙂

    She seemed quite happy with my suggestions, I have asked her to let me know in a couple of weeks just how the machine has performed on these items.

    Jim.

    #194753
    Penguin45
    Participant

    Re: 50° Wash ?

    😀
    Just have this picture of all these little old ladies (LOLs?) filling in forms –
    “That nice Mr Banks is doing research, you know……”

    I’m sorry……

    Chris.

    #194754
    iadom
    Moderator

    Re: 50° Wash ?

    Not sure that Mrs Mears would take kindly to the LOL label, she is under 50, I may tell her the next time I speak to her, giving her your full details at the same time of course. 😆

    Jim.

    #194755
    kwatt
    Keymaster

    Re: 50° Wash ?

    Penguin45 wrote:I thought the 50c washes were no longer approved?

    Correct. There is no longer a 50c Care label.

    K.

    #194756
    Del
    Moderator

    Re: 50° Wash ?

    As they say in marketing speak 40 is the new 50 😯 You will see by the adverts on the telly the big push is for lower temp washing it’s only a matter of time before 30 will be sold as the new 40, in fact its already happening.

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