- This topic has 10 replies, 4 voices, and was last updated 19 years, 4 months ago by
.
-
Posts
-
Hello, hope someone can help, I have a Hotpoint WD440 and there is nothing happening when you try turn machine on, no lights nothing, I have checked voltage and it is good onto mainboard, I read in these forums that the most likely problem was the door switch, I tested switch and found nothing happened when manually operated , I had continuity between two of the terminals but nothing changed, this led me to think the door switch was the problem, I have replaced switch and machine is just the same and I am puzzled that the new door switch does not seem to alter anything when switched there are still two of the three terminals made and nothing on the third one whatever position the switch is in, anyone any ideas what is the problem.
ThanksRe: Hotpoint WD440
The door lock will only register continuity between two terminals when operated by hand without mains voltage, the circuit you are getting is through a thermal switch, when energised this makes a contact to the other terminal to allow the machine to operate. If no lights are coming on when you press the On/Off button then the door lock is not your problem ( as you have now discovered) Unfortunately what you have is a basic Hotpoint machine with an Indesit dryer heater setup and the notoriously unreliable Indesit electronics. A fault in these components is strong possibility.
Due to the cost of these, your best option would almost certainly be to take advantage of your five year parts warranty, you will only have to pay the labour charge, the more you tamper with it the more likely you are to invalidate your 5 year parts guarantee.Jim.
Re: Hotpoint WD440
Thanks for reply, would you suggest then that it is probably the main board that is the problem if so I know these are about £95 and at that cost the obvious route to take will be to call in hotpoint.
Thanks again.Re: Hotpoint WD440
Without actually being able to inspect the machine, I am only making an educated guess, unfortunately the software that Indesit/Hotpoint engineers have on their laptops to plug into the machine for diagnostic purposes is not available to the independent trade. 😥
Experience, and for that matter a quick scroll around these forums will soon convince you that the electronics on these machines are not up to the job. However, if you do have it repaired by Hotpoint, please come back and let us know the outcome, it all helps to build the knowledge base. 8)
Jim.
Re: Hotpoint WD440
yes will do, seems a little like restrictive trading to me, diagnostic software, leads etc should be available to independent repairers, in the industry I work in you have to have appropriate training but dont have to work for the manufacturers exclusively to gain access to any info needed (or equipment) to carry out any repairs.
Re: Hotpoint WD440
hmmm, first thing id do is take the display pcb off, and refit it properly.. quite often, people press the button to hard and the pcb becomes slightly dislodged, and wont operate
seen a few, but its more often the main board!
power off for sure… never work live
thanx
Re: Hotpoint WD440
Just to bring a conclusion to this posting, I decided that I didn,t think paying hotpoint £90 was a good investment into what seems to me to be a pretty poor piece of machinery so it has been scrapped and a new machine purchased, Thanks for the help I received.
Re: Hotpoint WD440
lexington wrote: I decided that I didn,t think paying hotpoint £90 was a good investment into what seems to me to be a pretty poor peice of machinery so it has been scrapped and a new machine purchased,
And the new machine is a ❓
Jim.
Re: Hotpoint WD440
Oh ye of little faith!
As An indesit engineer it has been my unfortunate job to put right where independent engineers have gone wrong on these machines.
Ie putting new power module on and and then fitting a blank eeprom chip and wonder why they done work.
Changing motors when all was needed is a new set of brushes and the commutator cleaned.
Still you get what you pay for! Out of curiosity what does an independent engineer charge for a new board to one of these machine?Re: Hotpoint WD440
Oh and for the record you can get the chips pre-programmed so no need for laptop for these machines so not a case of restrictive trrading!
Re: Hotpoint WD440
Steady on there Indespoint, I am aware that you are an Indesit engineer and have ‘issues’ with Hotpoint 😉 . I too consider the OP to be very foolish in not taking advantage of the 5 year warranty. How on earth is he going to buy a machine for anywhere near the £90 it would have cost him to have this machine repaired. Personally I do not fit modules or anything else expensive to these machines if they are under 5 years old, unless the customer is adamant that they want me to do so I always refer them back to the Indesit Company as I did to the OP in this case. It does illustrate just how fed up people are with the products your company produces when people do this sort of thing.
However, it is restrictive trading to withold access to full diagnostics information, believe it or not, some of us are quite handy with computers and would be more than capable of digesting and using the EMIT & Wash Doctor software.
How can you state that you have had to put right a machine that an independent had fitted a motor to instead of brushes, what is there to put right on that? It was common practise for many years for company engineers to stick in a motor when an armature would have been a perfectly sound repair, so you cannot try to claim the moral high ground on that score.
Irrespective of whether or not you can get the chips preprogrammed, the failure rate of the electronics on these machines is frankly appalling. I can well remember the early Indesit machines that deserved the sobriquet, ‘cheap & cheerful’ also the first venture into electronic control when they used GEC motors and UK sourced modules. The current machines are just plain garbage from top to bottom, there are no redeeming features on them whatsoever, apart from the fact that the Servis machines are possibly worse, but only just. It is a fact that Hotpoint’s reputation such as it was, 😥 has fallen of a cliff since Indesit became involved.
I also do many calls to machines that Indesit Company engineers have made a complete horlicks of, there are good and bad on both sides of the fence, but in an ideal world there would not be a fence, a large number of the trade members of this forum, myself included originally worked for a major manufacturer, it is worth bearing that in mind, we know both sides of the coin, and could and should work together. 8)
Jim.NB. In case you would like to know what the general public think of Indesit machines badged as Hotpoint, have a read of this, http://tinyurl.com/ykpgfn 😥
- You must be logged in to reply to this topic.