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DocB.
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January 9, 2007 at 12:59 pm #23968
DocB
ParticipantOur Zanussi TC470 tumble dryer isn’t drying anymore but the drum is rotating. Details are:
Type ZTW0127
Product Number 916720033
Serial Number 53500752The product number seems different from all the others I’ve uncovered by searching for spare parts. Most of the PNCs I’ve seen are something like 916720033**, where the ** represents two extra numbers. However, what I listed above is what is on the label. The machine is quite old (bought in about 1995-6) which may explain it.
The symptoms are that whether you try the low heat cycle or the high heat cycle, there is no heat. Otherwise it seems to run normally. My wife did comment in the days leading up to this that the exhaust air from the dryer seemed to be hotter than normal.
At the moment I suspect the thermostat, but I can only find one on the parts diagram I’ve got.
Can anyone offer advice on:
What might be wrong?
How can I troubleshoot this?
Where can I get bits?Cheers, ———– DocB
January 9, 2007 at 1:09 pm #200023Martin
ParticipantRe: Zanussi TC470 tumble dryer is not drying
DocB wrote:What might be wrong?
Exhaust thermostat probably? (Part No: 56471200602). The other possibility is a faulty Heater Box Unit? (Part No: 50248464005)
Replacements can be obtained by email spares@ukwhitegoods.co.uk
Alternatively for a local engineer to inspect it, click the link below. 😉
January 9, 2007 at 2:08 pm #200024DocB
ParticipantRe: Zanussi TC470 tumble dryer is not drying
Thanks Martin for the quick reply.
I suspect the thermostat. My wife said that it seemed to be exhausting air that was hotter than normal a few days before it died.
Is there only the one thermostat and do you know if it’s easy to get at?
I’ve got the unit out in the middle of the floor today so I can get started on further diagnosis.
January 9, 2007 at 2:50 pm #200025Martin
ParticipantRe: Zanussi TC470 tumble dryer is not drying
DocB wrote:Is there only the one thermostat and do you know if it’s easy to get at?
Well there are in fact 3 thermostats, not too bad to access (if you know what your doing that is?). Best advice I can give is to observe closely each part as you take them apart as its all got to fit back in reverse order when you’ve done. No manuals, no instructions available so do take care! 😕
…or click the link below…. 💡
January 10, 2007 at 9:53 am #200026DocB
ParticipantRe: Zanussi TC470 tumble dryer is not drying
Hi Martin –
Well, here is what I found: (Sorry, in advance, for the length… )
First, there was loads of fluff. I hoovered out as much as I could find.
I made notes of everything as I went so I could reassemble later. I noticed that the green belt that drives the fan was lying on the floor, but I thought it was due to the way I took it apart.
I found the exhaust thermostat in the door and got it out. Without a multimeter, I decided that if I connected the two thermostat wires I could simulate a thermostat with a resisitance of 0. Hence the heater should come on.
I hooked up all the wires but left the drum and back panel off. Then I connected up to the mains and – being very careful not to touch any wires – closed the door switch.
Result was – no heat from heater. Since the exhaust thermostat wasn’t in the system anymore it either wasn’t the problem, the heater was broken or I had things hooked up wrong.
Next I looked at the heater and tried to figure out where the wires to it went. My goal was to figure out how I could test the heater cirucits for continuity. While doing this, I noticed a couple of wires disappearing off behind the heater. I took off the heater and discovered that these wires went to a couple of little round things on the back of the heater.
These things looked like thermostats as well and one had a little post sticking out of it. I remembered reading about reset buttons on thermostats so I touched it and heard it go click. At this point I thought I had broken it. However, when I now tested the system, the heater lighted up right away. Then I put the exhaust heater thermostat back in the system and retested. Again, the heater worked. So the problem seems to have been an overheated heater thermostat.
Remembering that I found the fan belt on the floor, I suddenly wondered if it had come off, then the heater had over heated because there was no air flow through it and one of the heater thermostats popped.
Anyway, I put it all back together again and noticed that the heater fan belt went on rather loosely. It wobbled a bit while running but didn’t fall off. So I tried to dry a load of clothes I had just washed. It worked on the high heat program for about 90 minutes.
So I think I’ve fixed it – at least for now.
I’ve also cleaned all the fluff out of the condenser – there was loads! And still to go is the door cavity. The filter is usually keep cleaned, but the door cavity is seriously choked. All the fluff in the door cavity may be slowing air flow and also causing the heater to overheat.
I think I might order a new fan belt (and a few other things I found that could use replacing), but otherwise I’ll leave it alone.
Cheers for now, —————– DocB
January 10, 2007 at 9:13 pm #200027Penguin45
ParticipantRe: Zanussi TC470 tumble dryer is not drying
Fan belt is p/no 1258058-20/3. An email to spares@ukwhitegoods.co.uk will get things moving for you.
Regards,
Penguin45.January 11, 2007 at 3:23 pm #200028DocB
ParticipantRe: Zanussi TC470 tumble dryer is not drying
Thanks Penguin.
I’m away from home at the moment, but I’ll get on it when I return.
The present belt is green. Are they still that colour? I watched it driving the fan for a while (unplugged the heater so that it wouldn’t overheat again) and the bit that is NOT in contact with the rubbing pad seemed to vibrate alot while the drum was rotating forward. When the drum reversed direction, it stopped vibrating. Is this vibration normal? I’m thinking not, which is why I think it should be replaced. Maybe it as lost some of it’s elasticity with age.
Cheers for now.
January 11, 2007 at 3:28 pm #200029Martin
ParticipantRe: Zanussi TC470 tumble dryer is not drying
DocB wrote:Maybe it as lost some of it’s elasticity with age.
Precisely…s t r e t c h e d even 😉
January 11, 2007 at 3:43 pm #200030DocB
ParticipantRe: Zanussi TC470 tumble dryer is not drying
Well – I did have to get the dictionary out to spell “elasticity” . . . :rolls:
January 11, 2007 at 10:33 pm #200031Trilobite
ParticipantRe: Zanussi TC470 tumble dryer is not drying
DocB wrote:Thanks Penguin.
I’m away from home at the moment, but I’ll get on it when I return.
The present belt is green. Are they still that colour? I watched it driving the fan for a while (unplugged the heater so that it wouldn’t overheat again) and the bit that is NOT in contact with the rubbing pad seemed to vibrate alot while the drum was rotating forward. When the drum reversed direction, it stopped vibrating. Is this vibration normal? I’m thinking not, which is why I think it should be replaced. Maybe it as lost some of it’s elasticity with age.
Cheers for now.
Sorry to interrupt, but it should be pointed out that there were at least two variants of this machine:
The first had the small fan-belt arranged in the figure “8” pattern (the machine tumbled clockwise for several minutes; reverse was approximately 10 seconds anti-clockwise). There may be a small diagram embossed into the white cover at the back of the machine, depicting the correct “lace-up”.
The later version had the small fan-belt arranged in the “0” shape: drum movement was the opposite of the above.
January 12, 2007 at 12:25 am #200032Penguin45
ParticipantRe: Zanussi TC470 tumble dryer is not drying
There are in fact three versions – it is possible and at one point (under guarantee) even fashionable, to convert the fan to an electric fan system, which was great; until it got wet…….
Given the age of this machine, you don’t want to go down that route.
Regards,
Penguin45.January 13, 2007 at 9:48 pm #200033Trilobite
ParticipantRe: Zanussi TC470 tumble dryer is not drying
Penguin45 wrote:There are in fact three versions – it is possible and at one point (under guarantee) even fashionable, to convert the fan to an electric fan system, which was great; until it got wet…….
Given the age of this machine, you don’t want to go down that route.
Regards,
Penguin45.Ahhh: flash, bang, puff-of-smoke time! 😯
January 16, 2007 at 2:53 pm #200034DocB
ParticipantRe: Zanussi TC470 tumble dryer is not drying
Trilobite:
Thanks for that info. Mine is the “figure of 8” version. I didn’t know it came in another (1 or 2) flavour(s). So I didn’t say anything about it.
I got a part number for the belt from Penguin45. A quick look for it on the internet indicated to me that it was the same as what I have now.
Penguin45:You’re right about the age. It is too old to be going down the route of putting another mod on it. We got it in about 1996 or so. Good going for something that old. I understand the Zanussi build quality isn’t that good any more, unfortunately.
This “breakdown” was my warning call, I think. I’ve started looking for a replacement and am interested in a Miele or AEG probably.
Everyone Reading:If ever you do delve into the innerds of your dryer, have a hoover handy. Mine was absolutely chocked with fluff. I hoovered out around the motor, around the back panel and everywhere else I could stick the thin nozzle of the hoover attachment into. I also took the opportunity to put a little light duty oil on the drum shaft bearing. I was going to put a little wheel bearing grease on it, but that was in the garage and it was a dark and stormy night :rolls: .
In addition, the air circulates via a channel in the door through a fluff filter. We always cleaned the filter between dryings, however the channel gets clogged as well. This was probably the main reason for the fault I had (heater thermostat had tripped). The channel was so clogged that air flow was restricted. I think that may have restricted air flow over the heater element thus causing it to over heat.
Cheers to all, ————– Doc
January 16, 2007 at 11:30 pm #200035Trilobite
ParticipantRe: Zanussi TC470 tumble dryer is not drying
I know what you mean: I tend to stuff an old duster through the door filter-channel, and pull it through the smaller bottom opening, several times.
The long ‘scabbard’ crevice tool, as fitted on Hoover and Panasonic upright vacuum cleaners, is also useful. (On the other hand, the Dyson ‘Flexi-crevice tool’ is useless: it’s too bulky; and Dyson’s standard crevice tool is too short, awkward shape, and never enough suction at the tip of the tool, due to those ridiculous air bleed holes/slots!).
January 18, 2007 at 10:57 pm #200036DocB
ParticipantRe: Zanussi TC470 tumble dryer is not drying
Hi Trilobite:
I like the idea of using an old duster. What I noticed on my door was that the dust or fluff had actually “baked” on. I had to scrape it off with a paint scraper. Sounds gross – it was!
More routine maintenance would probably clear it before it had a chance to harden.
On another subject: I found some blown up parts diagrams for this dryer. One part was listed as a “Drum Mill.” Looks like something that the drum rubs against as it rotates. It isn’t on my dryer. Do you know if that is a problem?
Any other “routine” consumables I should replace while I’m at it?
Cheers, ———– Doc
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