Boiling Zanussi

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  • January 9, 2007 at 10:54 pm #23996
    iadom
    Moderator

    WJS1397W Pnc 914639503 00

    About six years old, has just been replumbed into new utility room. Was found to be boiling away, soap drawer front badly distorted. Customer pulled machine out and found cold fill hose kinked.

    I would think that a kinked cold fill hose could not cause this fault but I stand to be corrected by the Zanussi experts.

    Thermistor and all wiring seems OK, she said it would not spin when she tried it after the boiling incident but when I set it to spin it worked perfectly and the timer advanced to OFF. 😕

    Any suggestions, 🙂

    Jim.

    January 10, 2007 at 12:54 am #200158
    Penguin45
    Participant

    Re: Boiling Zanussi

    Board. Timer. Both……. EMW if you want to keep it affordable……..

    Chris.

    January 10, 2007 at 10:54 am #200159
    iadom
    Moderator

    Re: Boiling Zanussi

    Tech info points towards the board, I am changing one tomorrow for a ‘no spin’ fault, might use it as a test on this one before I invest any dosh, 😀

    Jim.

    January 10, 2007 at 3:27 pm #200160
    Alanj
    Participant

    Re: Boiling Zanussi

    Hi Jim,

    had a boiling Zanussi yesterday, changed the thermistor and all ok now
    Part No 1246208001.

    Alan

    January 10, 2007 at 4:43 pm #200161
    iadom
    Moderator

    Re: Boiling Zanussi

    Thanks Alan, belt & braces approach may be wise with this one.

    Jim.

    January 10, 2007 at 4:46 pm #200162
    Martin
    Participant

    Re: Boiling Zanussi

    iadom wrote:Thanks Alan, belt & braces approach may be wise with this one.

    Looks like Alan has a little trouble with his belt and braces right now? 🙂

    January 10, 2007 at 5:18 pm #200163
    iadom
    Moderator

    Re: Boiling Zanussi

    As I could find no obvious fault at the time and the timer did advance on spin I advised the customer to try the machine again, without clothes and whilst she was in the house.

    I have just phoned her and she says it worked perfectly on a 40° wash. She is now going to experiment with some clothes that are surplus to requirements. 😆

    Jim.

    January 11, 2007 at 8:52 am #200164
    Alanj
    Participant

    Re: Boiling Zanussi

    Hi Martin,

    Yeah! sorry about the temporary avatar it was all I had on my Laptop.

    Alan

    P.S. have the avatars been sorted out yet?

    January 11, 2007 at 8:56 am #200165
    Alanj
    Participant

    Re: Boiling Zanussi

    OOPS! seems they have been!

    Alan

    January 13, 2007 at 5:54 pm #200166
    nationalhomecare
    Participant

    Re: Boiling Zanussi

    Hi Guys
    A Serviceforce engineer once told me that on certain variations of these machines if the drain is restricted or filter is blocked, they will boil up.
    Apparently they are heating until they drain and when the pressure switch drops out it cuts the heater. 😕
    I questioned this as the machine has a plastic tank and what happens if the pressure system blocks etc but he reassured me that the heater has a TOC in it.
    But the the bloke could be talking b@ll@cks?!
    Although this scenario could be possible with this sort of fault as you said it didn’t spin 💡
    HTH 😉
    Steve

    January 29, 2007 at 5:10 pm #200167
    iadom
    Moderator

    Re: Boiling Zanussi

    Just to update this thread. Customer reports that the machine has performed perfectly for past 19 days, on a full range of temperatures.

    Jim.

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