Samsung Q1433 Washing Machine

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 10, 2007 at 5:42 pm #24022
    WishyWashy
    Participant

    Dear All

    First post so please be gentle.

    My washing machine recently showed the error “UE”, which I believe relates to an unbalanced load. I am not suprised as I was washing pillows at the time. Now it won’t seem to spin any clothing, although if I run a spin cycle with the no clothes it seems to spin fine.

    If I add clothes and run a spin cycle for say 10 mins, it will just spin very slowly back and forward but the timer will not get below 8 mins.

    Thanks for any help you can offer.

    Wishy Washy

    January 10, 2007 at 6:06 pm #200267
    Dales-Electronic
    Moderator

    Re: Samsung Q1433 Washing Machine

    Hi – First point, this machine is guaranteed for 2 years covering parts and labour. If still in guarantee I suggest you contact Samsung for a free service call. I its out of guarantee you probably have a fault with the electronic control module.

    January 10, 2007 at 7:19 pm #200268
    WishyWashy
    Participant

    Re: Samsung Q1433 Washing Machine

    Thanks for that, it would be a real bonus as we have had it about 18 mths. Probably a stupid question but we bought it at Comet so would the two year guarantee still apply or would it only be the normal 1yr and have you any idea what the Samsung contact details are?

    Many thanks for all your help and your prompt reply. I must add that I am very impressed with this forum compared to some of the others that I have used.

    Wishy Washy

    January 10, 2007 at 8:20 pm #200269
    Washman
    Participant

    Re: Samsung Q1433 Washing Machine

    HI

    Has all the water gone from machine, and have you checked the filter.
    And is there any other fault code showing.

    Mike

    January 10, 2007 at 8:41 pm #200270
    WishyWashy
    Participant

    Re: Samsung Q1433 Washing Machine

    Washman

    I have checked the filters and both were completely clean. It is also emptying the water with no problem at all and there is no other fault code.

    Thanks

    Wishy Washy

    January 11, 2007 at 1:47 pm #200271
    timdowning
    Participant

    Re: Samsung Q1433 Washing Machine

    Have you tried unplugging machine from wall socket. This may clear any logged fault.

    p.s i assume you are trying a normal load of clothes since your pillows incident. It maybe a genuine ‘Uneven Load’ with the clothes load you are now trying???????

    January 12, 2007 at 3:45 pm #200272
    WishyWashy
    Participant

    Re: Samsung Q1433 Washing Machine

    I would like to thank Washman, timdowning & Dales-Electronic for replying to my problem. It all appears to be working fine now. Not sure what I did but as Tim said it seems it may well have just been a legitimate “Uneven Load”.

    Thanks for your time

    Wishy Washy

    February 2, 2007 at 10:45 am #200273
    biggerbigneil
    Participant

    Re: Samsung Q1433 Washing Machine

    Hi All

    Sorry for the late reply

    The problem would most likely have been an unbalanced error – The load in the drum is unbalanced

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