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Not been to see this yet but customer getting F11 fault code which I don`t think I`ve come across before :?.
F11 is listed as communication error . Does anyone have any more details as to what this normally entails?. Might it be a simple task of tightening up a connector/wiring on module or is the module itself more likely at fault?Any help much appreciated.
Bryan
Re: Whirlpool AWM8163
have you tried looking in the known error codes section at the top of this forum
Re: Whirlpool AWM8163
hi bryan,i had this fault last year and as far as i can remember it was faulty motor(cant recall if it was brushes or wiring loose at motor block)worth acheck. ❗
Re: Whirlpool AWM8163
Hi Byran,
One to look for is the small lead between the timer & user board – we have a lot of success just removing, turning it around and re connecting (the plugs are the same both ends)
Dont know why, maybe its just a bad connection, but it seems to work!
Re: Whirlpool AWM8163
Thanks Ali-p , that was the advice I was looking for but unfortunately the customer called yesterday to tell me that they`re buying a new machine as I couldn`t really tell them if it was going to be a major or minor repair/expense.
I`ll lock that away for future reference though , Whirlpool F11 – check small lead between timer and user board.
Bryan
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