Zanussi DE6744 – White powdery residue remains

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  • January 22, 2007 at 4:37 pm #24373
    SGeorge
    Participant

    Hi

    Our Zanussi has just developed the unique ability to leave everything ‘cloudy’ after all wash cycles. The remaining residue effects predominatly glasses but also the inner walls of the machine, it is powdery in nature and comes off with the wipe of a finger or at most a light wash with water. The cutlery/crockery is clean of food but another symptom is that our stainless steel has quickly developed spot rust marks!

    The Salt and Rinse Aid systems are full and we have tried washing with Fairy Active bursts, Finish tablets and no tablet at all – Yet little change!

    Salt and Rinse Aid settings have been adjusted up and down (although it was working fine on its original settings!) – again, little apparent change!

    Any and all help/suggestions would be hugely appreciated as we have just fallen out of warranty 🙁

    Regards

    January 26, 2007 at 1:26 pm #201825
    SGeorge
    Participant

    Re: Zanussi DE6744 – White powdery residue remains

    Further investigation has found this is a salt problem…

    So the question now becomes – Anyone know of problems that cause extreme SALT consumption for a DE6744? It got through a bag of salt in six days… 🙁

    January 26, 2007 at 1:27 pm #201826
    kwatt
    Keymaster

    Is the salt cap sealing properly?

    K.

    January 26, 2007 at 4:41 pm #201827
    SGeorge
    Participant

    Re: Zanussi DE6744 – White powdery residue remains

    Yes… Seal is in good condition and cap screwing up securely.

    January 26, 2007 at 4:57 pm #201828
    kwatt
    Keymaster

    Re: Zanussi DE6744 – White powdery residue remains

    I’m not familiar with that particular model or range, but there looks to be a few seals that may have failed. From what I can see none of them are particularly easy to get to. There is also the IWMS on it by the looks, so that could also be a cause.

    Sorry if that’s not too much help but it’s as much as I can tell you from the info I have here.

    K.

    January 26, 2007 at 7:11 pm #201829
    SGeorge
    Participant

    Re: Zanussi DE6744 – White powdery residue remains

    Hi

    Believe me, any direction to investogate is useful. I’m not advserse to dismantling the thing, so wonder what technical material your refering to?

    Whilst I’m sure its not a great approach, i am tempted to run the thing out of Salt and just use the tablets 🙂

    Regards

    January 26, 2007 at 9:05 pm #201830
    SGeorge
    Participant

    Re: Zanussi DE6744 – White powdery residue remains

    Having continued to browse this forum I found discussion “Zanussi DE6850 Salt Problem” which sounds VERY similar. However, the resolution there was user assembly error – so not quite goign to be m y problem as I have not taken it apart yet.

    However, reference is made to sticking valves in the IWMS unit…. My quesiton is, are these serviceable/separate items or part of the IWMS beast itself – i.e. Whats the likelyhood of me fixing it?

    Regards

    January 26, 2007 at 9:09 pm #201831
    Penguin45
    Participant

    Re: Zanussi DE6744 – White powdery residue remains

    The valve/seal assemblies are p/no 1523184-00/8 – spares@ukwhitegoods.co.uk will get them for you if required.

    Trouble is, they’re on the inboard side of the IWMS, so it’s all got to come out.

    Regards,
    Penguin45.

    January 26, 2007 at 9:11 pm #201832
    SGeorge
    Participant

    Re: Zanussi DE6744 – White powdery residue remains

    Great 🙁 – Any idea of the price off the top of your head?

    Regards

    January 27, 2007 at 1:06 am #201833
    Penguin45
    Participant

    Re: Zanussi DE6744 – White powdery residue remains

    If I knew, I wouldn’t have given you the spares@ link ……………..

    Penguin45.

    January 27, 2007 at 9:40 am #201834
    Martin114
    Participant

    Re: Zanussi DE6744 – White powdery residue remains

    Penguin45 wrote:The valve/seal assemblies are p/no 1523184-00/8

    I think that part no. is for the salt sensor. the valves are 1529746-70/1

    March 6, 2007 at 12:10 am #201835
    LadyQuake
    Participant

    Re: Zanussi DE6744 – White powdery residue remains

    Did you solve your Problem SGeorge?

    My Zanussi DCS14W is having the same sort of problems, cloudy and white residue on glasses, and stainless steel getting rust spots?

    thanks
    Shirl

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