Re: Question from ISE Customer
The most obvious one is that is classed as “Colour spotting on coloured/dark items” and, to be fair, the photo I have looks to be of “orangey” staining although they state that the stains can be “brown, blue or red”. But the customer’s gonna love this…
Bible wrote:Overloading the machine which leaves insufficient free space in the drum for the powder to dissolve properly.
Washing colour sensitive/darkly coloured item in a bleach containing powder when a colour, liquid or light duty product would be more appropriate.
Treatment: None, the damage is irreversable.
I expect it’s probably a combination of these as she sure ain’t using a “colour” detergent from what you’ve said.
Good Luck. 😕
K.