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Could I please ask the advise of anyone who deals with the Indesit WDE12UK washer dryer.
We have one of these beasts, which was not perhaps the wisest purchase we have ever made, but does the job.
Just recently it has become rather noisy on the spin cycle. It is not the usual grinding or grumbling noise you would associate with bearing failure, but a rhythmic sound, (a bit like a car starter motor turning a stubbon engine on a cold morning). The rhythm changes with the drum speed.
I have had a look around the back of the drum housing/spider assy but can see no signs of water leakage at all, suggesting, to me at least, that water has not found its way into the bearings.
I have run the spin programme with the belt removed, and this noise is not present, (only the whine from the motor itself).
I was going to investigate further but was unable, at that time, to loosen the Torx bolt that holds the pulley to the drum shaft, (I tried both ways in case it is a left hand thread).
Is this a common problem on the WDE12?
Any advice before I have another go at it would be most welcome.
Cheers.
Lee
Re: Indesit WDE12UK noise
Probably drum support failure. From the front, is the drum running true? In turn, bring the drum paddles to the 6 o’clock position. Take hold of the edge of the drum and try to pull it towards you. There should be no movement. If there is, one of the arms will have broken. The “clonk” may well be the drum clipping the heater.
As the drum is a sealed assembly, replacement of the the entire tank is the only repair. Due to cost, this is usually the end of the line for the appliance.
Regards,
Penguin45.Re: Indesit WDE12UK noise
Thanks for the reply Penguin.
I have done as you suggested, and cannot honestly say that I can see any movement, other than that of the entire tank on its suspension. Lifting the front edge of the drum provides for a few millimetres of movement, but I think that is simply a magnification of any slight play in the front & rear drum bearings.
Mindful of what you said, I have tried pushing down on the front of the drum as I turn it, and cannot feel any contact of the drum with anything, such as the element.
I think I might try changing the drive belt in case it has a slight flat spot, (after all, it is under a great deal of tension). However, if the belt proves to be silly money I will not bother!
If it turns out to be anything that would require replacement of the tank, then I will use the machine until it finally expires altogether, and then replace it.
Once again, many thanks for your assistance.
Lee
Re: Indesit WDE12UK noise
If the belt is in situ then it is almost certain there is nothing at all wrong with it. I would still bet the Penguin is correct, are you in a soft water area and do you mainly do low temperature washes? I had an Indesit machine that had a drum support failure at 18 months old last week. If the drum support has snapped then you will be in need of a replacement in a very short time. 😥
Jim.
Re: Indesit WDE12UK noise
Thanks for the warning… I’ll have the credit card on standby!
Incidentally, it’s usually about three washes a week, two at 40 deg and one at 90 deg. Most cycles include use of the dryer.
The water here is hard, (Norfolk), but we do have a water conditioner, (not a softener), fitted around the rising main.
Can you just clarify one thing for me?. Am I right in assuming that the item you are referring to is the part that passes through the drum bearings, and carries the stainless drum itself?
Thanks again for your help.
Lee
Re: Indesit WDE12UK noise
To be honest, if you are in a hard water area and do a 90° wash every week you should not get drum support corrosion, however the drum support on Indesit machines is one of the thinnest in current use.
Here is a picture of a drum support from a Hotpoint machine, the water in this area is very soft and using liquids plus low temperature washes can cause this damage in only three or four years. The Indesit drum support is about half as thick this as this one. 😥
Jim.
Re: Indesit WDE12UK noise
Thanks for the info and the pic Jim.
I think I will certainly be avoiding Indesit & Hotpoint the next time a new machine is required!
We are hoping to have a porch built this year, and the machine will be moving from the kitchen. The master plan is to have a seperate washing machine and dryer when space permits.
If the Indesit falls to pieces before that time, I think we will replace it with a washing machine and make do with a trip to the launderette for drying until we have enough room for both machines.
I was thinking about buying a new spider for the Indesit, (when I though the bearings may be the cause), but in view of the advice of the Penguin & yourself I will save my money for a more deserving cause that Mr Meloni’s wallet!
Thanks again for your time.
Keep well.
Lee
Re: Indesit WDE12UK noise
Hi there.. 😀
I have the same machine, and i had a noise problem with it, it turned out to be the weight fastenings that keeps the concrete blocks in place on the outside of the drum, the problem was easily fixed by fastening these screws witch had gotten loose..
Regards Helge N.
Norway.Re: Indesit WDE12UK noise
Thanks for the information Helge.
I have had a look, and found the bolts were a little loose, so I have tightened them, and will see if it has cured the noise the next time the machine is used.
Keep well.
Lee
Re: Indesit WDE12UK noise
iadom wrote:If the belt is in situ then it is almost certain there is nothing at all wrong with it. I would still bet the Penguin is correct, are you in a soft water area and do you mainly do low temperature washes? I had an Indesit machine that had a drum support failure at 18 months old last week. If the drum support has snapped then you will be in need of a replacement in a very short time. 😥
Jim.
Hiya,
I’ve just come across this forum and it sounds like i have this same noisy problem.
It all started when the drum wouldn’t spin. After looking i discovered the belt had come off. I re applied the belt and the drum began to spin and wash again. However on spin it make one hell of a clattering noise.
I have tried the paddles in turn at six o’clock. When each paddle is there the right hand side wont move but the left hand side will come forward a few inches. This is the same for each paddle.
Is my drum support shot? How long will it last before the whole machine dies? and is it dangerous to run it like this?
I’ve had my indesit for 4 years and has always been good, i am thinking of buying the Indesit WIDL 126 (UK) is it any good or will it meet the same fate?
Hope you can help
ThanksAlan
Re: Indesit WDE12UK noise
If the drum support has failed then it won’t last long, I scrapped an 18 month old Indesit last month with a broken drum support, they now have a completely sealed outer drum, so no repair other than complete drum.
Buy cheap and what you get is cheap throw away in no time at all rubbish.
Spend a reasonable amount on a better quality machine and get 10 years out of it at least, makes more sense than throwing them away every few years, much cheaper in the long run, and better for the planet. 😉
Just type Indesit/Ariston/Hotpoint into the search facility, read it and weep. If that doesn’t convince you then nothing will.
Jim.
PS.
Its sounds more like the bearings may have failed on your machine, to check the drum support you pull the edge of the inner drum towards yourself whilst holding it near to the paddles, you don’t pull on the paddles themselves.
Re: Indesit WDE12UK noise
Thanks for the advice,
I’ve pulled on the edge of the drum by the paddles and still have sustantial movement.
If it is the bearings and not the drum support, is it worth getting it repaired?
Are Bosch worth buying?
Regards
Alan
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