SR2029CSS

HI – a non-technical new boy looking for help!

We have a Samsung SR2029CSS American side-by-side fridge/freezer, which (apparently) suddenly has temperature problems. Both the fridge and freezer are seeing increasing temperatures, which from reading these forums appears to be an ice/fan problem. However, I am insufficiently technically able to identify whether this is the problem or not, and I want to be sure I have checked out all DIY repairs before calling in an expert – and to be sure he/she can concentrate on the right issues, at the call-out rates!

It might be because we had a power cut last night, although the lights are on and the cooler seems to be making a noise.

I regularly changed the water filter and hoover the back around the fans, there is plenty of ventilation around the rear of the appliance, and the area is dust-free.

What else can/should I do, other than call the engineer!

Thanks

John