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I used to be an agent for Teka Kuppersbusch. We gave them notice about 5 years ago due to poor rates, slow payment and lack of training. Haven’t done any work since.
All at once we have started to receive calls from them by fax. We have been sending the faxes back, and they have still persisted.
Reason for this posting, what are they like these days? Have they improved etc.
Alex
Parts a nightmare, still, but to be fair to them they are addressing the problems.
Chinese dishwashers being used for the cheap swag. 🙁
Payments good now that the accounts have been sorted. 🙂
Rates good if you ask. 😉
K.
Re: Teka Kuppersbusch
Alex, No change as far as I am concerned. I am considering giving them the elbow.
Slow to send out parts 😕
Having to chase all the time 🙁
Have not been paid for one invoice now comming up for two years unpaid, we have chased this one time and time again, still no payment 😳
Ignore messages 😕dare I go on, am I depressed, does this face look depressed. You bet
Re: Teka Kuppersbusch
I regularly get invoices for parts sent to other agents yet invoiced to me and the resulting statement and overdue account letters, despite phone calls and letters complaining it all gets cleared then starts up again. Have not done a warranty job for them in 2 years or so!
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