Easy(?) Question About Leaking Hotpoint WD640

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  • #26111

    Hello All,

    Please forgive my ignorance, but I work with electronics, not water…


    I have a WD640 which is leaking water through the softner/washing up powder recepticle. This happens when the unit is spinning and NOT when water is being fed into the recepticle to flush in the softner/powder into the wash.

    What I am trying to say is that when the unit is spinning (either drying or fast wash), the water comes back up the pipe probably from the pressure of the spin.

    Can I assume that there is meant to be a valve at the end of this pipe to prevent this and it is clogged with softner/hair/something?

    Any advice would be very much appreciated. If I need to divulge further information please let me know…if I can’t fix it it is becoming landfil as it has given me nothing but grief since purchase.

    Thanking you in advance.

    Gary

    #208816
    kwatt
    Keymaster

    Re: Easy(?) Question About Leaking Hotpoint WD640

    DisgruntledHotpointUser99 wrote:f I can’t fix it it is becoming landfil as it has given me nothing but grief since purchase.

    No shocks there I’m afraid Gary. 😉

    No, there isn’t a valve there. There’s a simple “U” bend in the detergent dispenser to tub hose, which can block but usually that would mean water pouring out on fill as it can’t go anywhere.

    Is it possible that the conditioner dispenser isn’t syphoning correctly and there’s water in there spilling, that is if there’s not too much water. That being the case a good clean of the drawer should correct it.

    That not being the case then there’s probably a fault, possibly an uncontrolled spin. It is a bit of an odd one though to me.

    K.

    #208817

    Re: Easy(?) Question About Leaking Hotpoint WD640

    kwatt,

    Thanks for the quick reply. Up until recently it has only been a bit of water (which could have been in the pipe), but recently it is dispensing what must have been a couple of litres onto the kitchen floor when going wrong.

    It appears to be spinning okay, nothing too unbalanced. Anything else I should be looking out for?

    #208818
    kwatt
    Keymaster

    Not really, it is a bit strange that, especially a couple of litres as there’s not that much in the drawer. Even if it was partially blocked there shouldn’t be that much I wouldn’t think.

    Is it trying to fill on spin? That’d do it and I’ve seen it happen to others.

    Also does it appear to be draining correctly as, if it doesn’t drain properly the water’s gonna go somewhere and when it ramps up to full tilt that often means… everywhere. 😕

    K.

    #208819
    iadom
    Moderator

    Re: Easy(?) Question About Leaking Hotpoint WD640

    Does the machine appear to be filling up the door glass more than normal?

    A sump filter blockage can cause this problem.

    Jim.

    #208820

    Re: Easy(?) Question About Leaking Hotpoint WD640

    iadom,

    When the machine is spinning, there is water accumulating inside near the bottom of the door, I think this is due to the spin forces, the machine isn’t full up to that level though, it is only usually a small amount of water gathered at the door.

    The problem is that it is intermittent, and doesn’t do it everytime. I cannot see a trend like if it is the chosen cycle and load (e.g. towels on a fast spin). It just seems to work fine for a while, then suddenly cough and belch water when the mood is right.

    At first I thought it was water leaking out the door, but it is certainly coming out of the conditioner dispenser.


    I do have another thought…that it could be trying to flush the softner and the pipe is getting blocked somehow due to some force building because of the spinning…and preventing the fresh water from draining out the dispenser pipe? However the water leaking out is pretty clean and not full of softner.

    Like I said, I don’t understand washing machines…but this one is going to get dismantled if I have to. Perhaps then I will understand them better. Washing machines shouldn’t be so complicated…where is the “clean my clothes” setting?

    Thanks for the help so far…

    #208821
    suedehead1
    Participant

    Re: Easy(?) Question About Leaking Hotpoint WD640

    could it be something as simple as a blocked sump hose, the machine should not spin with water in it, but as the pressure switch tube is attached to the sump the machine may think it has emptied the water away and allow the machine to spin with water in it.

    if a washing machine spins with water still in it the water will be thrown up into the soap dispenser.

    it would be worth taking the sump hose off to have a look.

    remember power off.

    #208822

    Re: Easy(?) Question About Leaking Hotpoint WD640

    suedehead1,

    Thanks for the advice…

    Now all I have to do is find out where the sump pump is. I know that when the service guy came out while it was still under warranty he removed a plate at the back of the machine and popped out some gunge…it hasn’t been a problem since (i.e. it failed to drain after washing), but it may not be completely draining the machine before spinning as you say.

    Will get it into pieces tomorrow and try and understand what is going on…

    #208823
    suedehead1
    Participant

    Re: Easy(?) Question About Leaking Hotpoint WD640

    i dont know wether i am supposed to be specific but if you have the plug out, take off the panel at the bottom of the back of the machine you will then see a black corrugated hose coming from the bottom ot the drum going to the pump sitting at the right hand side as you look at it.

    the hose is attached to the bottm of the tub with a large jubillee type clip loosen this clip and the hose will come off the tub inside the hose is a conical filter with a round plastic ball.

    if there are any foreign objects they will be in there.

    also stick a finger up into the tub tu ensue no socks etc in there.

    make sure when refitting the hose that it is pushed fully back onto the tub before tightening up the jubilee clip

    #208824

    Re: Easy(?) Question About Leaking Hotpoint WD640

    Well I disconnected the sump pipe by disconnecting the jubilee clamp as suedehead1 mentioned and it was full of crud. There appears to be one or two “stain catchers” apparently…will have to have a word with the missus about that as she usually put small items in a wash bag.

    Plus there was the usual matted hair and basically blue gunge and a penny…

    There was also a table tennis ball, which I am assuming should remain there as part of the drainage…

    Will see if the removal of all of this will have a positive affect…thanks to all for the advice.

    Just a side note, I am amazed at how clean a washing machine is internally (disregarding the insides of the pipes). Usually any device that sits around gathers dust and crud, but even my old machine was spotless after many many years. Wish this applied to car engines.

    Thanks again….

    #208825
    iadom
    Moderator

    Re: Easy(?) Question About Leaking Hotpoint WD640

    iadom wrote:


    A sump filter blockage can cause this problem.

    Jim.

    Cough, 😉

    The plastic ball is there to block off the sump to prevent the detergent from being flushed direct into the sump, thus keeping it inside the drum for the wash. The initial blast of cold fill raise the ball, then the hot fill flushes the soap in.

    Jim.

    Jim.

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