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- This topic has 9 replies, 6 voices, and was last updated 18 years, 12 months ago by
suedehead1.
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April 15, 2007 at 11:44 am #26609
suedehead1
Participanti have been to this machine twice and i cant seem to get it to stop overfilling.
the valves are ok.
when it fills up it overfills before the pressure switch cuts off the water.
sometimes it cuts off at the right levels sometimes it doesnt.
i have removed both pressure switch tubes one at a time and cleaned them out and checked for holes.
i have pushed a wire down into the pressure switch chamber, i have cut the ends off both pressure switch hoses to ensure tight fit.
just when i think its ok after trying it 2 or 3 times it overfills again.
the pressure switch is ok.
i seem to be missing something can anyone make any suggestions,
thanks.April 15, 2007 at 12:20 pm #210794gegsy
ParticipantRe: zanussi fla 1201w overfilling
Hi
I would stake money on crud/debris in the drain filter manifold.
You can with the filter removed IIRC rod with tyraps left and right between gaps of inner of manifold. Rod all the way until you see it re appear. Hard to explain but I had similar fault years ago, was a bugger. 😀Greg
April 15, 2007 at 7:25 pm #210795suedehead1
ParticipantRe: zanussi fla 1201w overfilling
thanks for the reply but what does IIRC mean
April 15, 2007 at 8:32 pm #210796Penguin45
ParticipantRe: zanussi fla 1201w overfilling
“If I recall correctly”
Chris.
April 15, 2007 at 8:47 pm #210797aqualectric
ParticipantRe: zanussi fla 1201w overfilling
Taking the manifold (filter housing) right out of the machine is the only surefire way of cleaning it. It only takes about 10 minutes at most to remove with the machine tilted backwards. Once out, remove the pump and filter. The easiest way to clear the pressure chamber is to loosen the crud with a wire and then firmly tap the housing on a hard surface and the muck will just slide down and out of the pressure chamber. Easy!!
You can then rinse the whole assembly and especially the pipe at the back of the filter – usually blocked or full of sand. Refit the pump and reinstall the manifold in the machine.
It’s a fiddly job but it safeguards your insurance! The amount of crud released from a blocked housing on its own is enough to surprise the customer and will serve to inspire confidence in your thorough approach to the job. Worthwhile IMHO.Hope that helps,
Steve.
April 15, 2007 at 9:22 pm #210798pup
ParticipantRe: zanussi fla 1201w overfilling
spot on steve
April 16, 2007 at 7:39 pm #210799suedehead1
ParticipantRe: zanussi fla 1201w overfilling
i have never had as much bother with this type of fault before there was a big lump of liquid soap glut in the pressure chamber.
thanks to eveyone its now fixed.April 16, 2007 at 9:18 pm #210800squadman
ParticipantRe: zanussi fla 1201w overfilling
Why not fit a new manifold assembly ? as a general guideline how much can you make from cleaning, sticking things up and then getting another recall next week ! at which point the customer is aggrevated that the floor has been washed again ?
By fitting a new manifold your work is done and the moneys in the bank.
April 16, 2007 at 10:03 pm #210801suedehead1
ParticipantRe: zanussi fla 1201w overfilling
good point, but it would mean either 2 trips or keeping a manifold in stock.
the manifold was nice and clean when i had finished and i informed the customer of the problems with liquid soap and soap bubbles.
this is an increasing problem with machines, people regularly phone me with a complaint of smelly washing machines which never happened in the past.
people always assume that new and improved is new and improved when it is normally more expensive and worse.April 16, 2007 at 10:44 pm #210802aqualectric
ParticipantRe: zanussi fla 1201w overfilling
I’ve cleaned hundreds of these manifolds and never had a callback for the same fault. It depends if you want to carry ££’s of rarely used and cumbersome spares on the off-chance you may have the right one in stock. Or if you wish to call twice.
A clean – up also acts as an impromptu education for the customer. All are surprised by what is removed and appreciate the effort put in on their behalf to remedy the seemingly terminal fault they reported. Washing techniques can be discussed and advice given to prevent reoccurence. All for 10 minutes extra to stop and clean the manifold out. I suppose it’s all down to having ‘pride in the job’- a little old – fashioned maybe; but heh, it works for me. 😉
And a satisfied customer is a return customer…….Steve.
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