Samsung RS21WCSV ongoing problems

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Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • June 10, 2007 at 11:57 am #28005
    AndyT
    Participant

    Hi All,

    I have replaced the evaporator cover supplied by yourselves (order 4177) on my hateful Samsung fridge/freezer. It was fine for maybe 6 weeks, but then the tell tale fan noise and warm fridge returned. I removed the cover which I am getting quite good at now, to find it was iced up again. I am at my wits end with it and am sorely tempted to scrap it and start again. Can you suggest my next course of action or can you suggest a reputable engineer in my area (Broadway WR127BD) that could fix it?

    Many thanks,

    Andy

    June 10, 2007 at 12:05 pm #216498
    admin
    Keymaster

    Re: Samsung RS21WCSV ongoing problems

    Hi andy

    Did you check that the defrost heater is working ?.

    Bryan

    June 10, 2007 at 12:14 pm #216499
    AndyT
    Participant

    Re: Samsung RS21WCSV ongoing problems

    Hi Bryan,

    Thanks for the swift reply. I am sorry but I do not know how to check the defrost heater. What do I need to do?

    Many thanks,

    Andy

    June 10, 2007 at 12:49 pm #216500
    AndyT
    Participant

    Re: Samsung RS21WCSV ongoing problems

    Bryan,

    I have just read a few of the other topics. In holding down the the two top buttons the middle segment on the fridge side is lit, so I assume a defrosting problem. I am reasonable edept at pulling this thing to pieces so would I be able to replace the thermal fuse, defrost sensor and heater? I have had a look at the spares on your Samsung spares page and they all look familiar.

    All of this makes sense as I seem to have to manually defrost the thing every 4 or 5 weeks.

    Thanks,

    Andy

    June 10, 2007 at 4:05 pm #216501
    admin
    Keymaster

    Re: Samsung RS21WCSV ongoing problems

    Hi

    It looks very much like the defrost heater assembly which i have in stock,it comes complete with a thermal fuse and defrost sensor.

    bryan 07961365484

    June 13, 2007 at 10:00 am #216502
    porschejohn
    Participant

    Re: Samsung RS21WCSV ongoing problems

    Hi Andy

    I have exactly the same problem as you, did you replace the defrost heater assembly and did this cure your problem?

    Regards

    John

    June 13, 2007 at 6:51 pm #216503
    AndyT
    Participant

    Re: Samsung RS21WCSV ongoing problems

    Hi John,

    I am going to order the parts from Brian nect week. I’ll report back.

    thanks,

    Andy

    June 18, 2007 at 3:22 pm #216504
    AndyT
    Participant

    Re: Samsung RS21WCSV ongoing problems

    Hi Bryan

    Can you send a link to the spares I need so that I get the correct ones.

    Many thanks,

    Andy

    June 18, 2007 at 4:32 pm #216505
    admin
    Keymaster

    Re: Samsung RS21WCSV ongoing problems

    Hi Andy

    send me an e-mail and i can get you one sent out.

    my e-mail is r600a@hotmail.com

    Bryan

    June 18, 2007 at 4:51 pm #216506
    AndyT
    Participant

    Re: Samsung RS21WCSV ongoing problems

    Bryan,

    Check your inbox.

    Thanks,

    Andy

    June 25, 2007 at 7:28 pm #216507
    AndyT
    Participant

    Re: Samsung RS21WCSV ongoing problems

    Hi All

    I received the heater/evaporator kit and installed it as instructed on Thursday last week. So far so good. Everything seems to be working okay. The job wasn’t too bad to do. I made sure that the thermal fuse went back in the same place as the old one. Thanks for your help and advice Bryan.

    Fingers crossed.

    Andy

    June 25, 2007 at 8:04 pm #216508
    admin
    Keymaster

    Re: Samsung RS21WCSV ongoing problems

    Hi Andy

    I did state that the new thermal fuse must be fitted in the same place as on the new unit,especcially if it wasnt the same place.

    Bryan

    June 25, 2007 at 8:09 pm #216509
    AndyT
    Participant

    Re: Samsung RS21WCSV ongoing problems

    Hi Bryan,

    My terminolgy I’m afraid. The old fuse which didn’t have as much ‘padding’ on it as the new one, was in the same position as the new one was on the new kit. I am confident that it has been fitted as directed.

    Many thanks for your assistance.

    Andy

    July 2, 2007 at 9:04 am #216510
    AndyT
    Participant

    Re: Samsung RS21WCSV ongoing problems

    Hi All,

    Just to update. The fridge is still working fine. When I have defrosted it in the past it is usually warm in the top by now, but since I changed the heater, fuse & sensor everything appears to be well.

    Harahhhhhhhhh!

    Thanks Bryan

    Andy

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