Home › Forums › Public Support Forums › Help And Support › Washing Machine Help Forum › Zanussi W/D WJD1667W not drying
- This topic has 13 replies, 4 voices, and was last updated 18 years, 9 months ago by
kgaf.
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July 1, 2007 at 11:37 pm #28630
kgaf
ParticipantHi, I have a Zanussi WJD1667W thats taking 3 or 4 times the normal length to dry anything. Theres no E20 codes coming up and the external fluff filter on the front is clear.
The pump seems in good working order as it will empty quickly during wash cycle.
Is it the condenser, and if so is there anything else I should be trying – Is there another filter inside the machine ?
thanks in advance. 💡July 1, 2007 at 11:59 pm #219281Penguin45
ParticipantRe: Zanussi W/D WJD1667W not drying
Condenser housing is the obvious one – fills with fluff over time and strangles the air flow. You will need to split the casing in half for access.
Power off, of course.
Penguin45.
July 2, 2007 at 6:59 am #219282kgaf
ParticipantRe: Zanussi W/D WJD1667W not drying
Hi,
Thanks, any further instructions pls? While its bad enough not having the dryer, I don’t want to end up not having the washer as well – as having 7 month old twins generates quite a lot of washing!July 2, 2007 at 8:06 am #219283Martin
ParticipantRe: Zanussi W/D WJD1667W not drying
kgaf wrote:Thanks, any further instructions pls?
Nope! Penguin’s reply covers it pretty much, except to suggest you may wish contacting a local engineer to sort it for you. As it involves dismantling the machine to some extent and not really a DIY job! 🙁
See link below for one…. 😉
July 2, 2007 at 11:35 pm #219284kgaf
ParticipantRe: Zanussi W/D WJD1667W not drying
I think I’ll have to call myself a local engineer then !!
Whats so difficult about that then –
For anyone else out there who needs the info – obviously at your own risk !
Power off and disconnect first.Remove lid (two screws at rear).
2 x 8mm hex head screws either side at floor level.
3 screws at rear floor level (two on right hand side)
Remove the cold water inlet for ease.
Carefully remove casing.1 screw securing fan assembly from rear (just left of center)
4 screws on top in middle of machine securing cross member type structure (only remove two either side, leaving the front 4 in place on this member).
The plastic ducting bewteen the top of the condenser and the water pipes on the right hand side can be unclipped at each end and removed.
Slackening off or removing the screw holding the fan assembly in place towards the front allows the condenser to be removed from the underside of the fan. Once this is done, the condenser to drum rubber “boot” can be removed and the condenser released from its lower securing by sliding a narrow blade down the side of the plastic housing rather than releasing the wedge from underneath.
Clean the condenser out with a hoover, piece of wire and wash/soak if needed.
Hey presto – dry clothes again and no unnecessary call outs.July 2, 2007 at 11:42 pm #219285Penguin45
ParticipantRe: Zanussi W/D WJD1667W not drying
Well done.
http://www.ukwhitegoods.co.uk/modules.p … pic&t=4359
These are the rules – we’ll offer help and guidance, but it’s up to you to work it out. It is our living after all. 😀
Penguin45.
September 5, 2007 at 1:42 pm #219286Homefix
ParticipantRe: Zanussi W/D WJD1667W not drying
Maybe this is similar to an issue with our machine?
We have a four year old WJD1667W. It washes, spins & drains fine, so we’re assuming no pump problems. ( Has had 2 pumps in four years).
However, on a drying cycle it will run & heat for a time, maybe 10-15 minutes. Then it will pause & display the E20 code. If I press the pause button, it will run for a short time and repeat the E20. As the machine warms up, the pauses become increasingly frequent. We’re considering checking the condenser for fluff build up and cleaning, as a starting point.
As this involves removing the rear casing, have read kgaf’s instructions carefully, but need to clarify something. “4 screws on top in middle of machine securing cross member type structure (only remove two either side, leaving the front 4 in place on this member)”Being cautious, we’re a bit concerned about the drum support springs on either side of the machine just in front of the cross member’s two (middle) rear screws. If those screws are removed, and then the casing pulled back, it shouldn’t cause any part of the assembly to drop, should it? That is, does removing the rear casing, remove part of the drum spring’s support? If it doesn’t, there should be no problem sliding the case out and back in again?
❓
This thread’s been quite helpful so far, thanks. Any more info to help us get to the bottom of this issue will be much appreciated. 🙂September 5, 2007 at 2:02 pm #219287Martin
ParticipantRe: Zanussi W/D WJD1667W not drying
Homefix wrote:If those screws are removed, and then the casing pulled back, it shouldn’t cause any part of the assembly to drop, should it?
Not at all, just remove the 2 screws behind the drum spring that attach to the rear half panel and slide back! 😉
September 5, 2007 at 2:18 pm #219288Homefix
ParticipantRe: Zanussi W/D WJD1667W not drying
Thanks Martin,
We’ll give that a try then.
HSeptember 23, 2007 at 2:05 pm #219289Homefix
ParticipantRe: Zanussi W/D WJD1667W not drying
Having found this thread so useful, I felt I should post an update: We have now fixed the problem! Thank you! 🙂 It took a couple of hours to remove the rear casing, remove condenser box and pipe, clean 99+{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the wet lint out, and re-assemble. Dryer works like new!. One of us slightly lifted/supported the blower assembly, while the other levered the bottom of the condenser box to enable removal, but maybe one person could do it alone. The rear casing is simple to remove, most of the time was taken up cleaning out the condenser box! 🙁
Tools: socket set, long screwdriver (lever), unwound wire coat-hanger, shower hose with head removed to flush out condenser box in the bath! (Could consider hosepipe or pressure washer perhaps). After much searching, I also found this; Zanussi Washer Dryer not drying, on groups.google.co.uk/group/uk.d-i-y. Same kind of problem, so I found it useful. We think that we should put this issue on our household ‘annual check list’. Is there anything else we should annually check? Giving it an annual service, has to be better than waiting for it to stop working, plus all the extra electricity that was being used. I now have some photos of inside the WJD1667W, in case someone else would find them useful, (I certainly would have done!) but not sure how/where to upload them. ❓
(Can’t get the other emoticons to go where I put them either, unless I do it via the keyboard 🙂September 23, 2007 at 7:51 pm #219290Penguin45
ParticipantRe: Zanussi W/D WJD1667W not drying
Check front filter regularly.
Wipe out the door seal pleat regularly.
Check carbon brushes in motor annually.Main thing is to do a monthly service wash, as outlined in several articles here:
http://www.ukwhitegoods.co.uk/modules.p … ries&cid=1Penguin45.
September 24, 2007 at 10:55 am #219291Homefix
ParticipantRe: Zanussi W/D WJD1667W not drying
Thanks, Penguin 45.
Front filter is done weekly, door seal gets an occasional wipe, but how do we go about checking the carbon brushes in the motor? Are we checking for signs of wear and dust build up? That’s clearly another dis-assembly job. What needs to be taken apart to access the brushes?I read the article about detergents and additives. Yes, it’s true, companies market products like these to us on the basis of what we don’t know. Knowledge is power etc.. 🙂 The information about products like Vanish was interesting. I had a small tub of this and a spray, mostly used for white washes! The tub does say it contains bleaching agents, but the spray doesn’t. Does that mean the spray only works by utilizing biological enzymes, rather than chemical bleach ?
Secondly, I live in Kent, a calcareous area. Our water has an incredible amount of lime in it, due to the water coming straight from underground aquifers (I think). No soft rainwater in reservoirs for us! The kettle needs de-scaling fortnightly, therefore I’m concerned as to what happens when the cold fill washing machine heats up water. If there are lime-scale inhibitors/removers in powders like Ariel, which I use anyway, I shouldn’t need Calgon too ? If I lived in a soft/medium water area, that would make sense, but what about a very hard water area? I’d like to save money on stuff I’ve been buying for years, but I’m just wondering if that’s false economy, especially after un-blocking a scaled vent hole in a pipe in my previous post? 😕
Cheers,
HomefixSeptember 24, 2007 at 8:21 pm #219292Penguin45
ParticipantRe: Zanussi W/D WJD1667W not drying
No liquid detergent contains bleach – it separates out and the manufacturers don’t trust the public to obey a label saying “Shake bottle before use” 😆 .
Up here in’t North our local water is extremely soft (The supermarkets still sell Calgon though……), so I can’t really vouch for how well the anti-scaling products work.
It was interesting doing a service wash on the sister in laws’ machine in the Cotswolds (You can taste the chalk in the water!) at Easter. Set the thing off on the 90c cycle, after 40 minutes, you could hear the scale “pinging” off the heater and clicking against the drum and tub.
Carbon brushes can just about be accesssed from under the drum by leaning the machine back. They start off about an inch and a half long, but will wear away gradually to a few sixteenths. Power off, of course.
Penguin45.
September 25, 2007 at 8:34 am #219293Homefix
ParticipantRe: Zanussi W/D WJD1667W not drying
OK, thanks for that info on liquids. Manufacturers would be concerned about potential liabilities, and in times when companies put ‘CAUTION, CONTAINS HOT LIQUID’, or similar on a takeaway coffee cup, well…. 🙂
I’ll discuss carbon brushes with my slightly stronger, other half and see if we can look at those.The articles written here create a kind of ‘one size fits all’ scenario. I’d now like some in depth info. I think I’d be interested in more feedback from other people regarding the water issue and the use of softening agents. It would be useful to find out if they do work, and to what degree, in hard water areas. After all, this is about potentially saving money, so I’ll start a new thread.
A local repairman once told me Calgon was a waste of time, but then, he was running a business. Tha won’t find a Northerner that d’nt know: ‘Where the’s muck, the’s brass!’ 🙂
Homefix 😆
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