Samsung Side by Side again

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  • July 16, 2007 at 5:29 am #29031
    welshnomad
    Participant

    Hi

    Aren’t these Samsung side by side f/f rubbish? I wish i’d read more reviews before buying mine.

    I have a RS21KPSV model with water and ice dispenser. The freezer side ‘appears’ to be working OK but the fridge is not cooling.

    Initial indication: Freezer reading -18 OK, Fridge 4 (flashing) – bad.

    Switched off at socket, switched on and freezer reading -12 which VERY slowly (hours) dropped to -18. Fridge reading 19. Over many hours the fridge temperature varied between 14 and 19 but on one occasion it did read 4 but then it climbed back to 19.

    The error code that I am seeing is the centre horizantal segment of the right-hand fridge temperature LED is illuminated.

    Can someone please help me?

    Many thanks

    Ken

    July 16, 2007 at 8:18 am #221201
    welshnomad
    Participant

    Re: Samsung Side by Side again

    Further to my earlier post.

    I have spent some time reading posts of a similar nature. If I am correct I would appear to need a replacement Defrost Heater Assembly.

    Problem – I am in Cyprus.

    On a general note. I see references to evaporator cover, defrost heater assembly, etc. Where are these parts actually located? At the rear of my unit I have a small panel at the bottom, fixed by screws which on removal exposes the compressor (HOT) and fan (continuously running). There are no screws holding the main part of the back panel – is it a case of prising off the back panel?

    Thanks for any help.

    July 16, 2007 at 6:01 pm #221202
    helo_75
    Participant

    why start your post calling them rubbish?

    if u actually read the postings by actual engineers, you’ll get the correct facts

    problem is, theres people like kr1664uk and mike-in-horwich mixing it up

    its been said before, the failure rates 3{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}


    all the people with the working appliances dont need to post, thats why theres more bad posts than good

    its more likely to need a sensor to be honest, thats the common culprit, but a simple test with a decent meter will confirm whether the defrost heater is faulty

    hope this helps

    July 16, 2007 at 6:33 pm #221203
    kwatt
    Keymaster

    helo_75 wrote:its been said before, the failure rates 3{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}

    According to Samsung who are the only people that can reliably produce that statistic. 😉

    Sorry, just had to make the point.

    K.

    July 16, 2007 at 8:14 pm #221204
    admin
    Keymaster

    Re: Samsung Side by Side again

    Hi Welsh

    The problem will be either the thermal overload or defrost heater not the sensor.

    If your appliance is running 240v then I can supply the part or point you in the right direction.

    e-mail me R600A@HOTMAIL.COM

    Bryan

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