Service Millenium M3510s Ecocare

Hi there,

I’ve had this machine for around 3 years after I bought it second hand from a shop. In November last year the machine starting getting so unbearably noisy that it scared me. I called out an engineer and he told me that it would cost £96 to fix it, so I got it fixed. I seem to have the same problem again, its almost like the drum is loose, it seems to have too much movement front to back, the sound is like a metallic scrapeing accompanied by the most unbelieveable banging noises.

I found the receipt from the engineer that came last time and if I read his writing properly it says “Fitted new beading (or bearing – can’t read it) assembly, gasket and tub spider.” So I have phoned him again, he will come tomorrow afternoon to check it over for me.

Thing is, I can’t really afford a new washing machine right now, so if its only going to cost about £50 to fix it I would rather do that, but what I am worried about is the information I have found out about these washing machines. I have learned that if the bearings go it can cost up to £100 to fix.

Should the bearings have gone in such a short space of time, if indeed it was the bearings that were replaced before, is there such thing as a beading assembly? Sorry for the questions, but I would like to be armed with as much information as possible before the engineer comes. Don’t get me wrong, he seems like a nice enough chap, but ya just never know if someone is trying to pull one over on you.

Kaz xx