Hi, everyone! My Mum’s frost free freezer (Hotpoint Future FZA30) keeps accumulating ice in the bottom. Presumably, when it de-frosts itself, the water is coming into the freezer instead of going wherever it’s supposed to go. Is there any way I can sort out the problem for her? Something must be blocking the water’s passage – but I don’t know where to look. She’s reluctant to call out an engineer as it will probably cost an arm and a leg and she’s 86 years old and surviving on a limited amount of money. If I can’t solve the problem easily I’ll look around for a new replacement.
Thanks for reading this!