Squeaking sound with Indesit WG924

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  • #29690
    DIYNewbie
    Participant

    Hello all. Our Indesit WG924 has developed a squeaking sound. When we rotate the drum by hand (fully powered off) there is a loud squeaking sound. It sounds like the “finger on glass” squeak as I’ve seen described in other threads. But louder and perhaps slightly lower frequency than that.

    The rubber seal at the front is noticeably warped, centered around the 9 o’clock position. I can’t see any evidence of the inner drum not sitting straight. Though, this may be due to my lack of knowledge than the inner drum being straight.

    I’m wondering if it’s a bearing lubrication issue. The machine is communally owned, and I’m sure it hasn’t been lubricated for years, if ever. I’m tempted to put some “high speed or silicone grease” on the bearing, but I’m not sure how to do this as the bearing does not look accessible from the back. I’ve only removed the back and top panels to have a look.

    I’m not sure how knowing the serial number would help for this question, but since I’ve seen it asked for in several previous posts, it’s 707043427.

    Help and advice would be greatly appreciated.

    Edit: The squeak occurs when the drum is rotated in either direction.

    #224141
    Martin
    Participant

    Re: Squeaking sound with Indesit WG924

    DIYNewbie wrote:The squeak occurs when the drum is rotated in either direction.

    The drum should spin quiet freely either way when empty. The drive belt may be the cause and worth checking to see if the noise remains with the belt taken off? There may be the odd sock stuck between inner and outer drum?

    Main bearing water seals can squeak a bit if not lubricated on installation but don’t usually develop the noise after years of use. Bearings do get noisy though once the water seal gets damaged and worn and rusty bearings will rumble and squeak that’s for sure!

    #224142
    DIYNewbie
    Participant

    Re: Squeaking sound with Indesit WG924

    Martin wrote:

    DIYNewbie wrote:
    The squeak occurs when the drum is rotated in either direction.

    The drum should spin quiet freely either way when empty. The drive belt may be the cause and worth checking to see if the noise remains with the belt taken off? There may be the odd sock stuck between inner and outer drum?

    Main bearing water seals can squeak a bit if not lubricated on installation but don’t usually develop the noise after years of use. Bearings do get noisy though once the water seal gets damaged and worn and rusty bearings will rumble and squeak that’s for sure!

    Thank you. I removed the belt. The drum rotated quite easily in either direction with the belt off, but the noise was still there. Louder if anything. I don’t necessarily know how freely it should turn. I couldn’t spin it and watch it spin. But it was very easy to move by hand.

    Could you please tell me how I should check if I have rusty bearings? I haven’t dismantled the machine apart from removing outer casings. I have looked over what I can see, and I cannot see any signs of water leakage or spillage inside the machine nor where it was standing.

    As for a sock being stuck between the inner and outer drum, could you please advise what I should do? I’ve looked for old threads, and the answer seems machine-dependent. E.g.

    http://www.ukwhitegoods.co.uk/modules.p … oving+sock (bra wire in Bosch)

    Here’s a thread where you (Martin) say that it’s easy to remove a sock, if you remove one of the “drum lifters”. I don’t know what a drum lifter is. I’ll search more online.

    http://www.ukwhitegoods.co.uk/modules.p … light=sock

    Would it help if I made a recording of the sound and posted it?

    Any comments or advice would be greatly appreciated.

    #224143
    Martin
    Participant

    Re: Squeaking sound with Indesit WG924

    DIYNewbie wrote:I couldn’t spin it and watch it spin. But it was very easy to move by hand.

    With the belt off the drum should easily spin and keep spinning once you let go! Sounds to me as though you have got a sock caught then? The drum baffles (paddles – whatever?) are around the drum (3 usually) and in your case are plastic and get loose and can fall off!

    Get a torch, press the lens against the holes in the drum, rock the drum side to side and you should be able to spot what and where the foreign body is? Removal can be tricky (very tricky sometimes 🙁 ) and in most cases removing the bottom hose can be the answer?

    Best of luck…..don’t forget to unplug the power? :zap:

    If you need help then contact a local engineer from the link below 🙂

    #224144
    DIYNewbie
    Participant

    Re: Squeaking sound with Indesit WG924

    Thanks for the info. We found it very difficult to look through the holes, but had a good look around, and couldn’t see anything.

    I’m not sure what the drum riser/baffles are. We haven’t removed the front door seal, we don’t know how to do so, but we noticed the screw at the top of the seal and the clip going all the way around the seal keeping it firmly attached to the drum.

    I’m guessing that to see the riser/baffles, and to have a chance of removing the sock, or whatever, we’d need to remove the front of the washing machine. Is this difficult? I notice two screws on the top, and two screws inside the soap dispenser. I presume the door seal would have to be removed from the drum too, which I note in other postings is fiddly.

    Could you please be a bit more specific as to what you mean by the problem being solveable by removing the bottom hose? I notice a the outlet pipe attaching to what I presume is a pump. That looks tricky to remove. Though perhaps because I haven’t removed the front panel yet.

    #224145
    iadom
    Moderator

    Re: Squeaking sound with Indesit WG924

    To remove the front panel you will need a hacksaw or oxyacetylene torch. 😆 It is a one piece cabinet. The lifters or baffles Martin refers to are the three plastic ribs inside the drum that ‘lift’ the clothes during wash.

    The hose he refers to is the large black hose from the drain pump. you need to remove it at the outer drum end.

    Jim.

    #224146
    DIYNewbie
    Participant

    Re: Squeaking sound with Indesit WG924

    iadom wrote:To remove the front panel you will need a hacksaw or oxyacetylene torch. 😆 It is a one piece cabinet. The lifters or baffles Martin refers to are the three plastic ribs inside the drum that ‘lift’ the clothes during wash.

    Ah, I think I see the problem. There are no separate, removable, plastic baffles inside the drum. The inner drum is a one piece thing, with the baffles being part of the drum.

    There is a picture taken from the doorway of the washer below.

    The hose he refers to is the large black hose from the drain pump. you need to remove it at the outer drum end.

    There is a large black hose from the drain pump to the bottom of the drum. But it’s not just a simple black rubber hose. It is a molded rubber fitting with a complicated looking attachment. I’m starting to think that even if it is just a sock back there, getting it out may be beyond me.

    If I pull the drum towards me (in front of the washing machine), and turn the drum, it doesn’t squeak. I wonder if any missing sock is at the back of the drum wrapped around the spindle at the back of the machine.

    Here’s the drum:

    Here’s the drainage pipe. Looks tricky to remove.

    #224147
    Martin
    Participant

    Re: Squeaking sound with Indesit WG924

    DIYNewbie wrote:I’m starting to think that even if it is just a sock back there, getting it out may be beyond me.

    Yep! You might have a bit of a problem with this fault? Just to repeat my earlier comment, with the belt removed the drum should spin freely several rotations with just a flick of the wrist. If it doesn’t spin freely then there is something in the outer drum that’s for sure, and with a welded one-piece drum you have a real problem. 😥

    #224148
    DIYNewbie
    Participant

    Re: Squeaking sound with Indesit WG924

    As a followup to this thread … I eventually got around to booking a local repairperson. He fixed it easily. While he initially thought the sound indicated a bearing problem, it turned out to be that the seal had moved, possibly having being moved when my partner was removing clothes, and was rubbing. It wasn’t just a slight move, “it wasn’t on properly”. Easily fixed. He charged £35.

    While I didn’t manage to fix the problem this time, I think that having had a poke around, I’ll be more prepared for “next time”. If it’s a simple problem. Again for future reference, would it have been possible for a newbie to fix an improperly fitted seal?

    #224149
    DIYNewbie
    Participant

    Re: Squeaking sound with Indesit WG924

    Just an 11 year followup. The machine lasted over a decade after this first fix. I think we had the same repairperson replace the seal at a later date.

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